Customer Development Specialist
DKSH Scientific Solutions
Date: 11 hours ago
City: Taguig
Contract type: Contractor
Title: Customer Development Specialist
Location:
Taguig, PH, PH
Global Business Unit: HEC
Job Function: Sales
Requisition Number: 184588
Description
Job Summary
Supervise and coordinate sales teams to achieve sales targets for assigned businesses/territories and overall business objectives
General Responsibilities
Diploma or professional qualification in Business Studies/Marketing/Economics or a related discipline
Requisition Number: 184588
Job Function: Sales
Location:
Taguig, PH, PH
Global Business Unit: HEC
Job Function: Sales
Requisition Number: 184588
Description
Job Summary
Supervise and coordinate sales teams to achieve sales targets for assigned businesses/territories and overall business objectives
General Responsibilities
- Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
- Prepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories
- Track team progress against key performance indicators and sales plans. Provide timely feedback to team members on the execution of sales action plans and development areas
- Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
- Prepare and/or review quotations, proposals and contracts to facilitate sales agreements
- Monitor competitors' activities/products and produce competition reports based on merchandising data. Recommend practical actions to counter competition
- Prepare sales reports and report projected sales/margin forecasts. Track and highlight unusual increases/decreases in customer demand
- Coordinate continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
- Investigate, resolve and log customer issues and advise on follow-up actions
- Maintain relationships with customers, through managing and interpreting their requirements. Follow up with customers, respond to queries and solicit further orders
- Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers
- Demonstrate good working knowledge and understanding of the industry/market/competitors/customers
- Demonstrate good working knowledge in assigned territories/products/services and strong selling skills
- Demonstrate strong communication and negotiation skills
- Demonstrate basic research and analytical skills
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
- Demonstrate fluency in local language and ideally in English, both written and spoken
Diploma or professional qualification in Business Studies/Marketing/Economics or a related discipline
Requisition Number: 184588
Job Function: Sales
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