Customer Development Manager

Salary Grade Range: 10 - 12

Employee Referral: ₱10,000.00 Philippine Peso

Relocation Assistance Offered Within Country

About Colgate-Palmolive

Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of connecting with people across the world, full of stimulating discussions, and making impactful contributions.

If this is how you see your career, Colgate is the place to be! Our quality household brands, dedicated employees, and sustainability commitments make us a company passionate about building a future to smile about for our employees, consumers, and surrounding communities. We win as a global organization by continually learning and collaborating. The pride in our brand fuels a workplace that encourages creative thinking, champions experimentation, and promotes authenticity which has contributed to our enduring success. If you want to work for a company that lives by their values, then give your career a reason to smile...every single day.

The Experience

The Customer Development Manager is responsible for achievement of Sales targets through excellence in the 5P's execution at the direct point of sale where planning CP/ Direct Retailers/ Service Providers activities is key. They must develop and support the partnership between CP/ Direct retailers/ Service Providers at the customer’s headquarters, at the store and regional level by nurturing contacts and negotiating with buyers, merchandisers, and Store Operations/in-store personnel. They provide feedback on the in-store environment which allows rapid revision of competitive tactics.

CORE RESPONSIBILITIES:

• Monitors sales and distribution performance, particularly for new products, and taking timely action to drive continuous improvement.
• Engages our customers to build our brands through strong alignment, selling and negotiation.
• Regularly visits stores in order to identify areas of improvement.
• Collaborates cross-functionally to develop and deliver strong commercial strategies and plans based on a deep understanding of our shoppers and categories.
• Leads development of 18-month rolling, joint, “win-win” business plans (baseline and promotions) covering sales, volume, and profitability at PPG/SKU level, and incorporating customers’ objectives and strategy.
• Monitors compliance of 5P activity execution against established agreements/objectives and tracks interim performance of 5P activities to ensure flawless execution.
• Collects information on the external environment (e.g. competitor activity) during the promotion period.
• Conducts post-evaluation analysis based on activity details and compares results with pre-evaluation analysis, explaining any potential differences.
• Identifies insights from post-evaluation analyses and incorporates learning into future customer/RE strategy.
  
  

What You’ll Need...

• Bachelor’s Degree in any Business Course or related course
• Minimum of 2 years experience in Consumer Goods/ Customer Management of key accounts (e.g. FMCG industry experience an advantage)
• Strong drive to achieve resultsLeadership skills
• Strong verbal and written communication skills; ability to communicate in a clear, focused, persuasive manner
• Strong analytical skills
• Business-savvy, strong field execution and high-level of customer & trade understanding
• Able to work well under pressure & within limited time frame
• Active and results-driven, good negotiation skills and have a strong personality.
• Computer literate in MS Office and Google Suite
• Minimum supervision required
  
  

Our Commitment to Sustainability

With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

Our Commitment to Diversity, Equity & Inclusion

Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact [email protected] with the subject "Accommodation Request" should you require accommodation.

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