Customer Care Associate (For Pooling)
RCBC
Date: 1 week ago
City: Taguig
Contract type: Full time
Job Summary
- Attends to calls, emails, and tickets pertaining to the clients' concerns under 24/7 operations, with shifting schedule
- Support in the planning and implementation of the unit's goals and objectives within the context of the overall corporate goals and vision within the framework of OG balance scorecard and metrics, as applicable to his/her respective tasks
- Responsible for timely and error free output either as maker or checker that will be used by the next responsible officer or staff for further decision making, completion of tasks, recommendations, implementations, escalation and/or release of transactions
- Graduate of any 4-year course, willing to work under shifting schedule
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