Customer Care and Technical Support Representative | (Php19,000 - Php26,000) | San Mateo | S000
Quantrics Enterprises Inc.
Date: 3 hours ago
City: San Mateo
Contract type: Full time
What We're Looking For
At Quantrics, we believe in hiring people who are ready to shine! If the following sounds like you, then you're exactly who we want on our team:
We’re looking for team members who bring positive energy and top-notch skills:
Walk-In Applications Welcome!
Monday to Friday | 10:00 AM to 5:00 PM
SM San Mateo, 4th Floor (Entrance besides SM San Mateo Supermarket), Gen. Luna Ave., San Mateo, Rizal
Weekend/Holiday operations may vary. Stay updated via our social media!
Ready to Level Up?
Bring your Valid ID and Resume.
TARA NA SA Q!
At Quantrics, we believe in hiring people who are ready to shine! If the following sounds like you, then you're exactly who we want on our team:
- At least 18 years old
- Graduate of Senior High School or High School (Old Curriculum)
- Willing and excited to work onsite in San Mateo, Rizal
- Open to a shifting schedule, including graveyard shifts
- Has a valid NBI Clearance (Applicants with NBI will be prioritized!)
We’re looking for team members who bring positive energy and top-notch skills:
- Excellent English communication—spoken and written
- Great with people and a natural problem-solver
- Proficient in MS Office and web applications
- Fast and accurate typing, sharp comprehension, and top multitasking abilities
- Strong analytical and troubleshooting skills in a fast-paced support environment
- Previous BPO experience is a plus—but not required!
- Deliver exceptional customer service via voice and non-voice platforms (calls and chats)
- Navigate multiple systems and tools to assist customers with speed and accuracy
- Make outbound calls when needed and tailor-fit solutions to customer needs
- Respond to inquiries about pricing, products, and services in a clear, helpful manner
- Recommend, upsell, and cross-sell cutting-edge communication products
- Follow standard procedures to solve issues thoroughly and efficiently
- Build strong customer relationships with empathy and professionalism
- Handle payment negotiations and collections with care and respect
- Perform both voice and non-voice support tasks as part of a dynamic, blended role
- Earn up to Php 19,000–Php 26,000 + Quarterly Salary Increases!*
- Hybrid/Work-from-Home options (performance-based after probation)
- HMO with 1 FREE dependent
- 10 Vacation Leaves + 10 Sick Leaves (convert unused SLs to cash!)
- Life and Accident Insurance from Day 1
- Optical, Medicine, and Mental Health Reimbursement
- 6 Months Paid Maternity Leave + Cash Assistance
- 15 Days Paid Paternity Leave
Walk-In Applications Welcome!
Monday to Friday | 10:00 AM to 5:00 PM
SM San Mateo, 4th Floor (Entrance besides SM San Mateo Supermarket), Gen. Luna Ave., San Mateo, Rizal
Weekend/Holiday operations may vary. Stay updated via our social media!
Ready to Level Up?
Bring your Valid ID and Resume.
TARA NA SA Q!
- Terms and conditions apply.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Sales and Loyalty Representative | (Php22,000 - Php29,000) | San Mateo | S001
Quantrics Enterprises Inc.,
San Mateo
3 hours ago
What We're Looking ForAt Quantrics, we believe in hiring people who are ready to shine! If the following sounds like you, then you're exactly who we want on our team: At least 18 years old Graduate of Senior High School or High School (Old Curriculum) Willing and excited to work onsite in San Mateo, Rizal Open to a shifting schedule,...
Sales Representative (Salary Package of Php 22,000)
Quantrics Enterprises Inc.,
San Mateo
1 day ago
OverviewA Sales Representative is responsible for s elling products or services to customers, and representing the brand . This can include asking questions to pinpoint the best offerings, giving demos or presentations, and maintaining customer relationships.Responsibilities What you’ll be doing: Reaching out to potential leads through a variety of channels, such as email, phone, text, and social media. Promote product’...
Host - Lunch & Dinner Shifts
Pacific Catch,
San Mateo
1 week ago
ApplyJob TypePart-timeDescriptionHOSTWe are looking for Hosts that believe in treating our Guests with first-class service and incredible hospitality! The Pacific Catch, Inc. family strives to attract, nurture, and retain exceptional individuals who embrace and live out the company’s Core Values, Hospitality Standards, and Team Member Standards in all their work activities and interactions with Guests and fellow Team Members.We strongly...
