Customer Business Manager Executive - 7Eleven

Context & Main Purpose of Job

This role will be responsible to lead and develop the Total execution strategy for

the assigned Modern Trade customer/account. They will oversee a team of account executives in delivering both Head Office Category Management and execution in the operations aspect of the business.

Key Responsibilities / Focus Areas

• Develops customer and channel specific plans with cross functional partners from Trade Marketing team, Brand Team, and Operations Team (from ideation, sell-in, on-time and in full execution, and post-activity evaluation.)
• Work closely with Category, Channel Marketing, Supply Chain, and other cross functional partners to ensure that KPIs and activities are implemented on time and in full
• Customer engagement with Top Management and Key DMUs through business reviews, and key partnership occasions to further build business and relationship.
• Demonstrate exceptional interpersonal skills to and has the ability to negotiate both strategically and tactically in an agile fast paced channel.
• Collaborate closely with stakeholders to grow the category and drive insight-selling backed-up by data to ensure on-time response to market trends and needs.
• Deliver growth generating programs through understanding of shopper, category, and market needs. Effectively analyze the data (internal and external) and to provide data-driven insights and actions.
• Ensure omni-perfect store basics such as shopper-centric availability and replenishment, elevated visibility & merchandising, and effective & exciting activations.
• Manages customer profitability as well as A/R through efficient budget management and regular reconciliation.
• Build capabilities and train the Key Account Managers.
  
  

Qualifications

• With 4 to 6 years of experience in key accounts management or modern trade accounts
• Excellent stakeholder management, customer management and interpersonal skills
• Proficient in MS Office apps such as Excel, Powerpoint and Word. Can do data analysis and present to stakeholders.
• Must be agile and self-motivated with an unrelenting growth mindset
  
  

We highly encourage applicants to exclude information on age, gender, and school/s in view of Equity, Diversity, and Inclusion. Unilever assesses candidates based on skills, performance, experience and leadership.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.