Customer and Sales Engagement Specialist

TalentPop App


Date: 18 hours ago
City: Cagayan de Oro
Contract type: Full time
Remote
Join TalentPop App as a Customer and Sales Engagement Specialist!

Are you passionate about delivering exceptional customer experiences? TalentPop App is looking for a detail-oriented and sales-savvy Customer and Sales Engagement Specialist to support our customers and ensure a seamless shopping journey. If you have a knack for customer service, enjoy assisting shoppers, and are comfortable with e-commerce platforms, we want you on our team!

What You’ll Do

  • Support Customers: Assist shoppers via phone, email, live chat, and SMS with inquiries, orders, returns, and refunds.
  • Product Guidance: Provide personalized product recommendations and address shopping-related concerns.
  • Order Management: Track and manage orders, ensuring timely updates and resolutions.
  • Drive Sales: Identify upsell and cross-sell opportunities to increase customer satisfaction and revenue.
  • Maintain Records: Keep accurate customer records and gather feedback to enhance the shopping experience.
  • Team Collaboration: Work with the team to suggest improvements based on customer insights.

What We’re Looking For

  • 1+ year of experience in customer service, sales, or e-commerce.
  • Strong communication and problem-solving skills.
  • Familiarity with platforms like Shopify and CRM tools.
  • Sales-oriented mindset with a talent for suggesting relevant products.
  • Highly organized with excellent attention to detail.
  • Thrives in a fast-paced, remote work environment.

Why Join TalentPop App?

  • Commissions and annual increases.
  • Paid time off and HMO coverage.
  • Performance and recognition incentives.
  • Permanent work-from-home setup.
  • Opportunities for growth within a vibrant and supportive team.

When applying, use application code: BCS

Ready to make online shopping better for everyone? Apply now and join our team!

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Product Design Assistant

TalentPop App, Cagayan de Oro
2 weeks ago
Bring Your Design Eye to Life as a Product Design Assistant at TalentPop AppAre you passionate about designing seamless user experiences and visually compelling digital interfaces? At TalentPop App, we’re looking for a Product Design Assistant who’s ready to support the development of sleek, user-centered designs that drive growth and delight our users. This is your opportunity to sharpen your...

Junior HR Specialist - Member Benefits

TalentPop App, Cagayan de Oro
3 weeks ago
Join TalentPop App as a Junior HR Specialist – Empower Teams Through Benefits & SupportLocation: RemoteEmployment Type: Full-timeOverview:TalentPop App is looking for a dedicated and detail-oriented Junior HR Specialist to support and manage our member benefits plans. You’ll collaborate with teams across the organization, ensure seamless communication regarding benefits, and provide reliable support on all related matters.Key Responsibilities:Assist with scheduling...

Graphic Designer

TalentPop App, Cagayan de Oro
3 weeks ago
Bring Your Creative Vision to Life as a Graphic Designer at TalentPop AppAre you a visual storyteller with a knack for digital design? At TalentPop App, we’re looking for a Graphic Designer who’s ready to make an impact. This is your opportunity to shape engaging content that reaches thousands, all from the comfort of your home.What You'll Be DoingCollaborate with...