Customer Advisor for Hotel Reservation Account - Apply now at Davao Site!
Concentrix
Date: 3 weeks ago
City: Davao
Contract type: Full time
We're Hiring: Customer Advisor for Hotel Reservation Account!
Join our dynamic team as a Customer Advisor, where you'll play a crucial role in assisting customers with their hotel reservations. The ideal candidate will be customer-focused, possess excellent communication skills, and have a passion for providing exceptional service.
Location: Davao City, Philippines
Work Mode: Work From Office
Role: Customer Advisor for Hotel Reservation Account
What You'll Do
Assist customers in making and managing hotel reservations
Provide exceptional customer service via phone, email, and chat
Resolve customer inquiries and issues efficiently and effectively
Communicate with hotels to ensure seamless booking experiences
Monitor and follow up on customer feedback to enhance services
Collaborate with team members to meet performance targets
What We’re Looking For
At least 1 year of experience in customer service or related field
Strong verbal and written communication skills in English
Ability to work collaboratively within a team environment
Proficiency in using computer systems and software applications
Excellent problem-solving abilities and attention to detail
Ready to embark on an exciting career journey? Apply now at our Davao site!
Join our dynamic team as a Customer Advisor, where you'll play a crucial role in assisting customers with their hotel reservations. The ideal candidate will be customer-focused, possess excellent communication skills, and have a passion for providing exceptional service.
Location: Davao City, Philippines
Work Mode: Work From Office
Role: Customer Advisor for Hotel Reservation Account
What You'll Do
Assist customers in making and managing hotel reservations
Provide exceptional customer service via phone, email, and chat
Resolve customer inquiries and issues efficiently and effectively
Communicate with hotels to ensure seamless booking experiences
Monitor and follow up on customer feedback to enhance services
Collaborate with team members to meet performance targets
What We’re Looking For
At least 1 year of experience in customer service or related field
Strong verbal and written communication skills in English
Ability to work collaboratively within a team environment
Proficiency in using computer systems and software applications
Excellent problem-solving abilities and attention to detail
Ready to embark on an exciting career journey? Apply now at our Davao site!
How to apply
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