Customer Account Analyst

Company Description

Pilmico Foods Corporation is the integrated agribusiness and food company of Aboitiz Equity Ventures Inc. (AEV). Composed of four divisions: Flour, Feeds & Animal Health, Farms, and Trading, we are well positioned at the beginning of the value chain. True to our brand promise of being Partners for Growth, we nurture our business and communities by providing business solutions and building partnerships for growth.

We operate in the Philippines nationwide and have a growing international presence in the following ASEAN countries: Vietnam, Thailand, Indonesia, Malaysia, Myanmar and Hong Kong.

Investing in talent and upholding Aboitiz values of Integrity, Teamwork, Innovation, and Responsibility are key drivers to sustaining the growth of our business.

Here at Pilmico, we value each talent for the unique contribution they bring to the organization. We recognize that today’s global workforce is made up of diverse individuals with different skills, abilities and aspirations that enable them to achieve superior results; as such, we select our partners based on these attributes that are not typically found in someone’s resume.

We are advocates of self-development and believe that people’s success lies in their passion to learn something new and different every day. This is why our hiring philosophy is to open up and give equal opportunity to any talent regardless of where they are today in pursuit of education.

Job Description

Customer Account Analyst is responsible for all collection activity related to Accounts Receivables. Provides timely, accurate and efficient support in collection operations particularly Basco Accounts. He /She is also responsible to ensure all checks and cash collections are collected on time from the customers. Payment posting and counter validation is also his/her responsibility. Custodian of the customer's records either digital or original copies. Responsible for updating customers' accounts through the authorized financial system and official site/apps by the management.

• Focus on customer’s payment collection as endorsed by the Team Leader
• Ensure all collections are remitted on time either thru bank deposits or remitted to the cashier on a daily basis.
• Ensure that all returned checks are properly monitored and coordinated to the customer for proper disposition.
• Be an ambassador in achieving the team's goal on digital payments method, not limited to Gcash, Petnet,Palawan Pera Padala, online banking and the like.
• Ensure that the customer's Statement of Accounts are accurate as reference for collection.
• Work hand in hand with the Sales team to strategize the collection effort especially accounts on past due.
• Sending of collection and demand collection letters must be timely and proof must be properly filed in each customer’s account folder.
• Endorse in a timely manner to the credit team the accounts due for court litigation.
• Customer profile must be ready anytime as requested. A site visitation to validate records is required.
• Prepares reportorial required by the management like aging report, collection report , credit/debit memos, Creditable Withholding Tax and all other reports necessary to submit to the management.
• Performs other tasks as maybe assigned by the immediate supervisor.
  
  

Qualifications

• A graduate of Management Accounting or any business courses
• Preferably with at least six (6) months experience in a similar function