CSR Tax Specialist - WFH Cebu
OP360 (OfficePartners360)
Date: 3 weeks ago
City: Cebu City
Contract type: Full time
We are looking for a Customer Service Representative – Tax Specialist to join our Sales Tax Operations team. The ideal candidate should possess excellent written and verbal communication skills, as well as a passion for delivering exceptional customer service.
Responsibilities
Responsibilities
- Handle inbound and outbound calls related to sales tax inquiries and issues
- Provide accurate and timely responses to customer concerns regarding tax filings, payments, and compliance
- Support clients with document submissions and data validation
- Collaborate with internal teams to resolve discrepancies and ensure accurate reporting
- Maintain client confidentiality and adhere to compliance standards
- Bachelor's degree in Business, Accounting, or a related field
- At least 6 months of accounting/financial experience, particularly in the BPO
- Strong verbal and written communication and customer service skills
- Detail-oriented with strong analytical and problem-solving abilities
- Must have a stable internet connection and a conducive WFH setup
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