CSR- ( Security Support Specialist)

Work Avenue and Business Solutions, Inc. is a premier personnel and training development company with a deep expertise in meeting the evolving needs of the call center industry. Our unwavering commitment to excellence positions us as the company of choice, renowned for delivering cutting-edge, innovative services that prioritize total customer satisfaction.

Our corporate mission is to lead the private training and consultancy sector in the Philippines by demonstrating unmatched professional competence, offering exceptional training programs, delivering top-tier service quality, and fostering responsible corporate citizenship. We strive for growth and stability while helping individuals achieve their career ambitions.

Our tailored training programs and services are designed to unlock candidates’ full potential, empowering them to maximize their skills and secure the lifestyle they aspire to.

We take pride in our team of highly skilled professionals. Our organization is led by a seasoned team of experts with extensive experience in the dynamic, fast-paced call center industry, ensuring that we deliver excellence at every turn.

As Work Avenue steps into a new era of training, consultancy, and outsourcing, we remain focused on putting customers first. With a client-centric approach, our partners can expect enhanced financial wellness, career advancement, and a more fulfilling life.

We provide the avenue for your success!

Start your journey with us today—where the path to getting hired is easy, fast, and rewarding!

APPLY NOW!

Qualifications:

• At least HS Graduate/ Senior High School Grad(with diploma/Certificate)
• Must have good English communication skills
• Willing to work on holidays, weekends, shifting schedules, and extended working hours
• Can START ASAP

Main Job Tasks and Responsibilities:

• Handle customer complaints, inquiries, provide appropriate solutions and alternatives within the time limits
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies

PERKS AND BENEFITS!

• Night Differential
• 13th Month Pay
• Monthly Incentives
• Bonuses for Sales Account and Perfect Attendance Bonuses
• Opportunities for Promotion
• HMO

What to bring?

• 2 sets of resume
• 1 valid ID
• Vaccination card
• Pen

How to Apply

NOTE: Please take note this is not a Work from Home (WFH) setup, and you're required to work on-site following the minimum health standard.

For an easy and fastest appointment, send us your "COMPLETE NAME / ADDRESS" at 0917-305-3385 for your job interview schedule and look for Ms. Aria