Costumer Service Representative (Work From Home)
Metacom Careers
Date: 3 weeks ago
City: Cebu City
Contract type: Full time
Customer Service Representative – Cebu Site
Job Description
Handle customer inquiries through phone, chat, or email.
Provide accurate information and resolve customer issues promptly.
Maintain a positive and professional attitude in all interactions.
Update customer records and document all communications.
Follow company procedures and meet performance targets.
Work with team members and supervisors to ensure quality service.
Qualifications
1 year of BPO experience
At least high school graduate (college level or graduate preferred)
Good English communication skills (verbal and written).
Willing to work on shifting schedules, weekends, and holidays.
Basic computer navigation and typing skills.
Amenable to work onsite in Cebu.
Job Description
Handle customer inquiries through phone, chat, or email.
Provide accurate information and resolve customer issues promptly.
Maintain a positive and professional attitude in all interactions.
Update customer records and document all communications.
Follow company procedures and meet performance targets.
Work with team members and supervisors to ensure quality service.
Qualifications
1 year of BPO experience
At least high school graduate (college level or graduate preferred)
Good English communication skills (verbal and written).
Willing to work on shifting schedules, weekends, and holidays.
Basic computer navigation and typing skills.
Amenable to work onsite in Cebu.
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