Corporate Social Responsibility Associate
TELUS Digital
Date: 5 days ago
City: Pasig City
Contract type: Full time
Requirements
Description and Requirements
Overview :
The position is responsible for assisting the CSR Manager by developing and maintaining relationships with existing and new CSR partners and non government organizations. Manages volunteering initiatives and ensures proper implementation of CSR programs by coordinating with the POCs of different departments in the company.
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
Description and Requirements
Overview :
The position is responsible for assisting the CSR Manager by developing and maintaining relationships with existing and new CSR partners and non government organizations. Manages volunteering initiatives and ensures proper implementation of CSR programs by coordinating with the POCs of different departments in the company.
- Manages volunteering initiatives (monthly and annual Day of Giving) and ensure proper implementation by:
- Developing and implementing volunteering guidelines
- Monitoring and recording of all volunteering activities
- Collaborates with the HR and Account POCs to ensure proper implementation of programs.
- Coordinates with Finance and external stakeholders to ensure logistics of all volunteer activities.
- Coordinates with existing CSR partners and develops new partnerships to increase volunteer opportunities and/or applications for Community Board funding grant.
- Prepares CSR related information for internal and external communications in coordination with Corporate Communications.
- Assists in conducting Community Board activities including required logistics
- College degree in Social Work, Community Development or relevant work experience in any related field
- At least 1 year experience in handling community programs and volunteer management for an NGO or corporate foundation
- Working knowledge of MS Office applications (Excel, Word, PowerPoint)
- Excellent written and verbal communication skills
- Excellent organization skills & can handle multiple projects
- Above average problem-solving and decision-making skills
- Excellent interpersonal skills
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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