Content Management System Coordinator

About Us

HelloConnect

HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.

HelloFresh

HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.

• Main purpose of the job
  
  
  

We are looking for a proactive and detail-oriented individual to support the creation and maintenance of our marketing landing pages across IE, GB and GN. This role involves building and updating pages in our content management system (Contentful), uploading and managing assets via AWS, and ensuring the final output meets quality standards through thorough testing. The ideal candidate will be keen to learn, comfortable with digital tools, and enjoy working in a fast-paced marketing environment.

• Responsibilities and duties
• Upload and manage image assets in AWS S3 and generate appropriate links for use in Contentful.
• Build and structure landing pages and their variations within Contentful using predefined templates and sections.
• Perform thorough QA testing of pages in staging environments to ensure quality, functionality, and visual accuracy.
• Execute ad hoc content edits on live landing pages, such as updating visible copy through CUI using discount comms IDs.
• Collaborate with internal teams to understand campaign needs and ensure landing pages align with creative and marketing goals.
• Monitor landing pages to ensure they function correctly, and raise tickets and follow up on resolutions when issues arise.
  
  
  

3. Skills and preferred qualifications

• Strong attention to detail and organizational skills.
• Basic understanding of content management systems (CMS) experience with Contentful is a plus, but not required.
• Willingness to learn and use tools such as AWS S3, CUI, and Statsig full training will be provided.
• Ability to manage multiple tasks and priorities in a deadline-driven environment.
• A proactive and curious mindset, with the ability to troubleshoot and problem-solve independently.
  
  
  

Why work for us?

At HelloConnect, you'll join an organization that values innovation and leverages cutting-edge technology to transform customer experiences. With a collaborative culture, continuous learning opportunities, and a customer-centric focus, you'll contribute to impactful projects that drive business success. Upholding ethical standards and promoting diversity and inclusion, HelloConnect fosters a positive work environment. Your well-being is prioritized through comprehensive benefits and perks. Join us to shape the future of digital experiences and make a difference in the lives of our clients and their customers.

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