Content Management Associate

POSITION SNAPSHOT

Location: Open slots for Meycauayan, Bulacan

Company: Nestlé Business Services AOA, Inc.

Full time, Hybrid

Bachelor’s Degree

Position Summary

Joining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.

Our Team in Nestlé Business Services is in charge of delivering world class business support to our colleagues and clients in Nestlé globally. We are committed to deliver with passion, reliability, innovation, discipline and excellence. Are you ready to join us?

A DAY IN THE LIFE…

The Nespresso Content Management Analyst will join the Content Services Team specializing in managing all content related data of Nespresso in associated platforms in Sprinklr, Nespresso recipe website and social media accounts such as Instagram, Facebook, Twitter, and YouTube.

• Key to contributing flawless execution of Nespresso content with high quality and efficient delivery of production to HQ and markets.
• Managing the Sprinklr and social media accounts for Nespresso content and posts from HQ Project Managers and online users and ultimately act as an extension of Nespresso HQ in rolling out campaigns globally and locally to the end users.
• Closely collaborates with Nespresso HQ Global Media and Communication Managers, Project Managers, Global Marketing Managers, Key Supply Chain Managers, Sprinklr MSE Champions, and social media support team.
• Focus will be on quality and deadlines, ensuring Nespresso guidebook and social guidelines are respected for each deliverable, aiming for high level of quality in all tasks and act as a partner of choice for HQ and markets.
• To ensure that all Nespresso Content Video are readily available on YouTube for consumer viewing.
• To ensure that all the HQ content/Assets are properly tag and available for all Nespresso Markets.
• To manage the recipe back office to ensure that all Nespresso Recipe are available for consumers.
• Scheduling and publishing posts via Sprinklr or via native platforms such as Instagram, Facebook, and Twitter.
• Reviewing the editorial calendar (post copy, link, hashtag, owned/paid tracking ID) and checking if the asset is compatible with the tools.
• Creating and gathering weekly data insights report to track the performance of each asset for each campaign.
• To ensure timely post of social media content across all platforms to increase awareness and engagements with consumers.
• Perform a monthly audit of LinkedIn posts, particularly those published natively on LinkedIn and not subjected to Sprinklr approval.
• To ensure that all posts both for global and local markets are aligned with the Content Social Guideline and Campaign Toolkit across all platforms.
• Collecting and analyzing the success of campaign implementation in trade and retail-based survey reports.
• Creation of templates & surveys (PPT template & Survey for Markets; Email template for HQ) which will be sent by HQ to the Markets.
• Create a photo report and provide summary insights that will showcase the implementation of all markets.
  
  

ARE YOU A FIT?

• Bachelor's degree
• Proficient in English, able to communicate effectively in both written and oral form
• 1-2 years of experience in the brand and marketing communication field
• Good understanding in campaign management
  
  

Key Software Knowledge

• Sprinklr software (if a plus, otherwise specific training will be provided)
• Facebook Business Manager
• YouTube Video Manager
• Content Hub software
• UCC Tool (Recipe software)
• Very good knowledge in Microsoft Power Point
• Very good knowledge in Microsoft Excel and Notepad ++