Contact Center Team Lead

Capgemini


Date: 1 day ago
City: Manila
Contract type: Full time

Manila

Contact Center Team Lead

Job Description Business Advisors shape the vision with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution Job Description - Grade Specific Conducts appropriate meetings/workshops to elicit/understand and document the business requirements using their domain expertise. In addition, may also produce process and data models of the current and/or future state Ref. code 283073-en_US Posted on 07 Jan 2026 Experience level Experienced Professionals Contract type Permanent Location Manila Business unit Business Services Brand Capgemini Professional communities Business Analysis

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