Construction Management Servicer

JOB DESCRIPTION

JPMorgan Chase Construction Management is seeking a highly motivated individual with exceptional organizational and communications skills to support the Construction Management department in a fast-paced team environment.

As a Construction Management Servicer within the Commercial Real Estate Loan Administration, you will have the opportunity to prioritize and manage multiple duties and tasks in a dynamic environment. You will be part of a team where your dedication to quality customer service is valued. You will also have the autonomy to identify and initiate office management projects, contributing to the efficiency and effectiveness of our operations.

Job Responsibilities:

• Provide factual information which requires tact, discretion and the interpretation of policies and procedures.
• Manage correspondence and forms for staff, including drafting documents, procuring signatures with minimal guidance and direction; review final documents for completeness, accuracy, format, compliance with policies and procedures, and appropriate English usage.
• Conduct initial review of documents received from customers, vendors, and contractors for completeness and conformity to processes and procedures before forwarding to Construction Administrators and others as directed.
• Provide administrative support to staff as required.
• Prepare reports, monitor and distribute them.
• Set up and maintenance of electronic files shared by all staff and project management systems.
• Set up files within systems; moderate to heavy scanning of documents.
• Provide good customer service in all aspects of responsibilities.
• Must have ability to multi-task and work in fast paced/time sensitive environment to support a team.

Required qualifications, skills, and capabilities:

• Minimum three years of administrative experience as a Project Secretary or Project Coordinator for a construction company. Working for a construction company, architect/engineer, or real estate developer is a mandatory requirement
• Must be familiar with AIA contract documents
• High school diploma or equivalent
• Excellent written and oral communication skills. Familiarity with standards of business correspondence
• Outstanding organizational, interpersonal and time management skills; detail oriented
• Advanced computer skills, including Microsoft Office suite (Word, Excel, PowerPoint, Outlook, Access) and Adobe Acrobat
• Demonstrated accuracy and thoroughness of work
• Ability to monitor own work and work of others to verify quality
• Ability to multi-task and take initiative, cheerfully and respectfully handling multiple assignments simultaneously and meeting deadlines in a fast-paced environment
• Ability to organize work, set priorities, meet critical deadlines and follow up assignments with minimum direction
• Experience in handling sensitive and confidential business matters and information with discretion

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.