Communication Coach Manager

ALL ABOUT PwC AC Manila

We are a community of solvers with a clear mission: to empower PwC member firms in over 20 countries by delivering quality services in Trust Solutions (Assurance, Tax), Advisory and Business Services, thereby building trust and driving sustained outcomes for our clients.

Our team of over 3,000 professionals brings together a diverse range of talents, creating a workplace that promotes inclusivity, innovation, collaboration, and a strong dedication to providing excellent client service. Through My+, we offer a brand-defining people experience in the areas that matter the most: Well-Being, Total Rewards, Development and Community.

PwC Acceleration Center Manila has been certified as a Great Place to Work for two consecutive years, highlighting its exceptional work environment and employee satisfaction. The center's commitment to inclusivity and diversity is evident in its practices and policies, fostering a culture of collaboration and respect. Additionally, PwC Acceleration Center Manila has experienced significant employment growth, attracting and retaining top talent while providing ample career opportunities and professional development for its employees.

Our firm's evolution is a testament to our commitment to growth and transformation. We are continuously expanding horizons, leveraging tech-driven teams to deliver unparalleled client experiences and groundbreaking solutions. Together, we forge the path to endless possibilities!

KEY RESPONSIBILITIES

• Work closely with local AC L&D team
• Deliver effective communication training targeting English, business, and cultural communication skills
• Coach individual professionals on communication learning plans and track progress
• Enhance existing programs to include cultural and business content
• Review and roll-out learning materials from training partners and vendors
• Plan and host social and learning events to build awareness of TCC program in local AC Offices
• Manage relationships with local leadership to understand the required client communication competencies for professionals to demonstrate on the job to fine tune coaching
• Facilitate design, develop and deployment of innovative training programs to target specific communication skills aligned with business needs
• Lead and support major on-going learning projects to ensure successful deployment on time
• Adapt to digital technology applications/platforms to deliver communication training

QUALIFICATION REQUIREMENTS

Educational Background

• Masters’ degree/Certificate/ Diploma from a recognized university (Local/International) in English/English Language Learning (ELL)/English as a Second Language (ESL)/English for Speakers of Other Languages (ESOL)/Linguistics.
• CELTA/TESOL certification is an added advantage.

Essential Requirements

• 8 + years of experience in language teaching, creating and deploying learning solutions, or managing learning projects in blended learning environment ( F2F and Online).
• Excellent written and verbal communication skills, including training, facilitation, and presentation skills
• Familiarity with adult learning theory and instructional methods, especially with respect to language learning and communication skills
• Demonstrated ability to prioritize workload, meet project deadlines, and drive projects to completion with limited guidance and direction
• Experience and ease in working with diverse groups of people
• Ability to team and adapt to a diverse set of professionals on projects
• Coach/Mentor junior team members
• Excellent relationship management skills with clients

To proceed to the next steps of your application, create an account through this link:

https://jobs-ta.pwc.com/global/en/job/559891WD/AC-Manila-Communication-Coach-Manager

*To allow our team time to rest and recharge, PwC AC Manila will be closed for a firm-wide holiday break from December 20, 2024 to January 5, 2025. Please anticipate some delays in our responses during this period, thank you!