Commercial Banking - Executive Assistant - Senior Administrator

Job Description

Global Banking (GB), through its Commercial, Corporate and Investment Banking businesses provides a complete set of solutions and capabilities to our clients around the world. We’re committed to supporting our clients through every stage in their life cycle, from emerging startups to large corporations, GB is uniquely positioned to deliver strategic advisory, financing, payments and risk services to help them grow and succeed. We take great pride in the longstanding relationships we build over time and our purpose-driven business plays an instrumental role in supporting our communities across the globe.

Join our dynamic team as a Senior Executive Administrative Assistant, where you will play a pivotal role in supporting key executives to drive business results & ensure seamless operations within the organization. This position offers a unique opportunity to work in a fast-paced environment, providing comprehensive administrative support to our Global Banking business which serves a diverse clientele ranging from corporations to not-for-profit entities.

As a Senior Executive Administrative Assistant in Business Support Management, you are expected to be a strong partner to the executives and team/s you will support, as well as to the broader admin group. You must be flexible, proactive, efficient, and a highly resourceful team player. You should possess strong administrative and organizational skills, along with the ability to maintain a realistic balance among multiple priorities. Exercising sound judgment in diverse situations and ensuring confidentiality are essential for your role.

Job Responsibilities

• Efficiently manage and coordinate active calendars for multiple executives, ensuring optimal scheduling and prioritization of meetings and appointments
• Effectively manage internal related activities such as meetings and communications with a high degree of professionalism, accuracy and confidentiality
• Exhibit effective communication by clearly articulating ideas in conversations and crafting concise, well-structured emails that convey information accurately and professionally.
• Arrange and manage intricate domestic and international travels, ensuring seamless logistics and adherence to company policies
• Process invoices and expense claims, ensuring compliance to the firm’s guidelines.
• Organize and coordinate internal and external events, including meetings, conferences, and team-building activities.
• Prepare high-quality reports, presentations, and internal communications, utilizing advanced Microsoft Office skills (PowerPoint, Excel)
• Assist with various projects and initiatives, contributing to the BSM organization's operational efficiency and strategic goals
• Foster strong relationships with key partners, including other administrative assistants, to create a collaborative and supportive work environment
  
  

Required Qualifications, Skills And Capabilities

• Minimum of 3 years in a client facing role, if not an administrative or executive assistant role
• Strong proficiency in Microsoft Office Suite, exceptional organizational skills and the ability to manage multiple priorities in a fast-paced environment, can adeptly handle ambiguity
• Strong team orientation and the ability to build and maintain relationships with internal and external stakeholders, can lead and influence without having positional authority, enthusiastic, self-motivated, calm and effective under pressure
• Excellent written and verbal communication skills, with a keen attention to detail
• Demonstrated discretion and good judgment in handling confidential information and executive-level matters, a forward thinker who anticipates stakeholder needs
  
  

Preferred Qualifications, Skills And Capabilities

• Highly comfortable with learning and adapting to new technologies and productivity tools;
• Willingness to work flexible hours as dictated by the needs of the business
• Experience in client-facing roles within a multinational firm
  
  

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.