Collections Specialist

Our brand, Lennor Metier Consulting, a DOLE-licensed headhunting and recruitment agency in the Philippines, is proud to partner with a reputable retail and manufacturing company in their search for a Collections Specialist based in Quezon City / Pasig City.

Salary Range: Up to ₱25,000

Work Setup: Hybrid

Shift Schedule: Day Shift

Location: Quezon City / Pasig City

The role

The Collections Specialist is responsible for ensuring timely collection of receivables and maintaining healthy client relationships while minimizing overdue accounts. This role requires strong communication, analytical, and organizational skills to manage accounts receivable, resolve billing issues, and support the company’s financial objectives through effective collection strategies and process improvements.

Your Responsibilities

• Make outbound collection calls in a professional and courteous manner while maintaining and improving customer relationships.
• Collect customer payments in accordance with agreed payment terms and due dates.
• Resolve client billing issues and account discrepancies efficiently while applying sound customer service practices.
• Review client information and account details to ensure billing accuracy and timeliness.
• Process, verify, and post billings and collections accurately in the accounting system.
• Collaborate with the Collections and Finance team to review accounts, evaluate client payment patterns, and recommend appropriate credit terms that benefit both clients and the organization.
• Participate in meetings with Account Managers and the Operations team to ensure accurate billing updates per cycle.
• Prepare reports and dashboards for accounts receivable (AR) analysis, delinquency tracking, and account monitoring.
• Provide insights and recommendations for AR process improvements to enhance efficiency and reduce collection timelines.
  
  

What We're Looking For

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• At least 1-2 years of experience in collections, accounts receivable, or credit control.
• Strong understanding of billing and collection processes.
• Excellent communication and negotiation skills with the ability to maintain professionalism under pressure.
• Proficient in Microsoft Office (Excel, Word, Outlook) and accounting systems (e.g., QuickBooks, SAP, or similar).
• Strong attention to detail and organizational skills.
• Ability to work independently and collaboratively with cross-functional teams.
  
  

Ready to take the next step in your career? Submit your application now!

• We kindly request your patience as we receive a significant number of applications. Rest assured that our team will update your application's status soon. In the meantime, we encourage you to follow our LinkedIn page to stay informed about future opportunities and company updates.