Collections Consultant (Pooling)

Vector Outsourcing Solutions Philippines


Date: 3 weeks ago
City: Mandaluyong City
Contract type: Part time
Remote
Salary: 25,000- 35,000 PHP/ month

Job Description:

  • Track and manage accounts receivable, ensuring aging amounts remain within targeted levels.
  • Regularly check the status of submitted claims to ensure timely processing and payment.
  • Resubmit claims for appeal as necessary, working to resolve any issues that may delay payment.
  • Prepare and send out patient statements in a timely and accurate manner.
  • Conduct patient collection phone calls, professionally addressing outstanding balances and negotiating payment arrangements.
  • Respond to patient phone inquiries regarding their accounts, providing clear and helpful information.
  • Accept phone payments from patients, ensuring accurate processing and record-keeping.


Minimum Qualifications:

  • This role is offered on a consultancy basis with a minimum 6-month contract, subject to renewal based on performance and business needs.
  • Must have at least 1 year of experience in a BPO or Call Center environment.
  • Experience with phone collections, particularly on US accounts, is desirable but not required.
  • Previous experience in Medical Billing or Medical Collections is a plus but not mandatory.
  • Knowledge of the US healthcare system, including Medicare, Medicaid, commercial payers, and contracted networks, is highly beneficial.
  • Must possess excellent verbal and written English communication skills.


Others:

  • Equipment/ company computer is provided
  • Work from Home

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