Collections Associate II

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Accounting

• Manage trade creditor's accounts in the cluster.
• Perform dunning and collections activity on assigned portfolio including collection calls and email follow-ups.
• Perform dispute management activities including, logging of disputes, monitor and follow-up resolution.
• Assist Sr Associate during regular disputes meeting with operational teams and local BA’s.
• Manage customer portfolio to agreed level of AR overdue target.
• Check of credit risk, review of credit limit and exposure
• Make recommendations for account hold/blocks based on credit status, account balance and customer’s payment habit
• Coordinate with Sales, Global Account Manager and Operations regarding customer queries.
• Reconcile payments received against invoices being paid.
• Conduct root-cause-analysis, recommend and implement solution/s
• Understand customer behavior and build rapport with customer contact.
• Monitor own or individual KPI and deliverables.
• Create and Interpret Payments KPI Dashboard to any stakeholders.
• Act as the back-up collector for Collections Associate accounts
• Performs other duties as assigned by direct superiors and managers.
  
  

Reporting and Documentation

• Document and monitor internal controls in support of auditing team.
• Maintain, review and update DTP.
• Prepare and review documentation in support of reports.
• Maintain supporting files and documentations in support of Risk Control Matrix set within DB Schenker on a regular basis, as well as on other reporting requirements.
  
  

Compliance and Audit

• Assist with financial and tax audits.
• Asses, improve and recommend correct management controls.
• Apply checks and balances to transactions and procedures to ensure data integrity and regulatory compliance.
• Support on the Interim and Year-End Audit testing performed by PwC.
  
  

Project and Continuous Improvement

• Coordinate with other members of the accounting and finance team or with other departments on more complex accounting projects and initiatives.
• Contribute to continuous improvement initiatives to optimize service quality.
• Contribute on Special Projects and Process Improvements within F&A.
• Intermediate knowledge of accounting,
• Good technical knowledge of MS office,
• Effective analytical and problem-solving skills,
• Detail oriented,
• Good English language skills,
• Excellent interpersonal and communication skills.
• Degree in the field of accounting, finance and economics, or business-related courses
• Minimum 2 years of relevant experience
• Previous experience in working with ERP, preferably SAP FI module.
• Very good accounting background
• Previous working experience preferably in large/global organizations
• Enthusiasm and commitment to delivering quality results to tight deadlines.
• Self-motivation, quick learning, and creative thinking
• Knowledgeable in LSS is plus.
• Yellow belt or green belt certified
  
  

Benefits:

• We're strong believers in continual training and development for our people. After all, your success is our success.
• Our vacation and leave policies reflect our belief in proper work-life balance.
• We offer financial protection or assistance in dealing with adverse circumstances or surviving dependents in the event of the insured's death.
• We offer great HMO benefits with dental coverage to help the employee on difficult times of sickness and emergency.
• We offer a non-taxable monthly medical cash assistance to support the employee's medical needs.
• We offer an annual reimbursement for medicine and optical needs.
  
  

To be considered for this position you must have valid rights to work and live in Philippines.