Cluster Lead, Philippines and Indonesia

Key Responsibilities & Activities

1. Deliver Country Business Results for both Philippines and Indonesia – Set and meet aggressive commitments to achieve business objectives. Manage sales, marketing, operational and support functions (directly and/or in a matrix). Set clear expectations and drive a performance culture. Deliver on financial goals (e.g., sales, margin, market share) and any other KPIs. Balance short-term and long-term priorities.

2. Market Focus – Proactively understand and influence the external stakeholders such as payers, physicians, hospitals, market, government, competitors and consumers. Think critically about local market dynamics. Develop intimate knowledge about the market and customer needs. Navigate complex compliance and regulatory environments. Stay current with industry trends and development. Stay current in marketing trends such as social media, multi-channels, digital/consumer marketing. Understand the needs of existing and emerging stakeholders and segments. Maximize the impact of marketing and market access efforts to grow business.

3. Financial Management – Identify and monitor key financial indicators to gauge performance. Anticipate and manage financial, distributor, governmental and commercial risks. Manage P&L to deliver financial commitments as well as optimize short-term performance and long-term growth. Conduct regular business reviews to ensure execution against plan.

4. Strategy Development and Execution – Develop and communicate a clear, forward thinking, customer-focused strategy for own scope of responsibilities given the complexity of the market. Translate divisional/functional strategies into a sustainable operating plan. Use the plan to create meaningful, actionable goals for teams and individuals. Execute the plan by clarifying KPIs, setting priorities, and using metrics to track progress. Inspire, motivate and engage the workforce to adopt the strategy.

5. Operational Excellence – Acquire, allocate, and sustain the necessary resources (people, materials, equipment) to execute the current and long-term strategy. Operate in an effective and efficient manner. Ensure functions work together in an integrated manner to deliver results. Forge opportunities for innovation and continuous improvement to drive above-market top line sales growth and maximize efficiency and improve margin.

6. Internal and External Stakeholder Management - Understand the needs and expectations of internal stakeholders (e.g. other GMs, functional leaders, senior leaders, etc.) and external stakeholders (e.g. regulatory/compliance entities, governments, associations, etc.). Initiate, maintain, and tactfully influence relationships with various medical and non-medical stakeholders. Align the interests of different stakeholders to drive common goals, driving aggressive reconciliation when necessary. Proactively engage key opinion leaders to shape and reinforce the Abbott brand and image. Proactively engage in building relationships to influence policy makers. Build and manage relationships with government affairs institutions. Represent self, equal to the Abbott brand, when in the community and with various external stakeholders.

7. Talent Management – Recruit, develop, and retain high-caliber talent. Keep the workforce motivated and engaged toward common goals. Anticipate capability trends in the field and prepare the Abbott-wide talent pipelines for both short- and long-term business needs. Challenge and grow people. Coach them to become self-sufficient and contribute at high levels. Ensure robust succession plans for own position and all key roles.