Cloud Engineer

Your Role:

• As a Cloud Engineer, you will be overseeing the scope of our customers' systems and infrastructure, acting as an escalation point for complex issues.
• You will manage and optimize our customers' cloud infrastructure, ensuring high availability, performance, and scalability across mission-critical environments.
• You will design and implement innovative solutions for complex, business-critical challenges, driving continuous improvement and best practices.
• You will collaborate closely with diverse software and engineering teams, providing technical expertise and strategic guidance to enhance workflows and platform efficiency.
• You will lead troubleshooting efforts, providing expert analysis during emergency outages and working in tandem with customer teams to minimize downtime and impact.
• You will conduct in-depth root cause analysis, identify systemic issues, and implement automated, resilient solutions, driving a shift toward self-healing infrastructure.
• You will provide mentorship and support to cross-functional teams focusing on quality, performance, reliability, security, and compliance.
• You will participate in a rotating schedule for 24×7 coverage, ensuring operational continuity and serving as a technical authority during critical incidents.

Your Qualifications:

• Bachelor’s degree or higher education.
• Minimum of 5 years experience working with the following:
• Linux Systems Administration: Red Hat Enterprise Linux (RHEL), Ubuntu
• Cloud Infrastructure: Amazon Web Services (AWS) or Google Cloud Platform (GCP)
• Infrastructure-as-a-Code (IaC) tools: Hashicorp Terraform, Pulumi, AWS CloudFormation, Chef, Ansible, Puppet, or similar tools.
• Networking: TCP/IP, Firewalls (Security Groups, IPTables, ACLs), Load Balancing (ELB/ALBs, Citrix NetScalers, Kubernetes Ingress, NGINX or Envoy Reverse Proxy), Routing.
• Build and Release: Git/Github/Gitlab, Artifactory, CI/CD (Jenkins, TeamCity, AWS CodePipeline/CodeDeploy, Spinnaker, or similar tools), Java build tools such as Maven or Gradle.
• Containerization: Kubernetes, Docker, Hashicorp Nomad, EKS,
• ECSLog and Monitoring: Prometheus, Thanos, Grafana, Splunk, AWS CloudWatch, New Relic.
• Minimum 5 years of supporting Infrastructure in an Agile development environment.
• Proven proficiency in any of the following scripting languages: Bash, Python, or Go.
• Good grasp of Site Reliability Engineering (SRE), DevOps culture and tooling.
• Must have at least one certification in any of the skills on key qualifications such as: Certified Kubernetes Administrator or Developer (CKA/CKAD), AWS Certified Practitioner, Solutions Architect, Developer, DevOps or Data Engineer, Google Cloud Engineer, Architect, Developer or DevOps Engineer.
• Excellent verbal and written communication skills.

Plus Points:

• Knowledgeable in service mesh tools such as Istio and Consul.
• Experience with using SQL and NoSQL Databases like Oracle and Cassandra databases.
• Knowledgeable on Data Engineering platforms such as Apache Spark, Yarn, Hadoop, Iceberg, Trino, Jupyter Notebooks, Tableau, PowerBI.