CLINIC MANAGER (Cagayan De Oro City)

JOB SUMMARY

Provides leadership, direction and administration of all aspects of clinic activities to ensure accomplishment of its targets and objectives; supports the Head of Retail Clinic Operations, and/or his/her designate, and actively contributes to the overall goals of the organization.

DUTIES & RESPONSIBILITIES

1. Key delivery areas are: Customer Service and Brand Loyalty; Revenue and Profitability; Operational Efficiency; Quality Regulatory Compliance; People and Culture Excellence.
2. Strictly implement and comply with the Practice Guidelines of your profession.
3. Provide ethical and safe patient care and exceptional customer service.
4. Ensure compliance to all government regulatory requirements.
5. Attend meetings such as, but not limited to, Clinic Management staff meeting, QA meeting. Actively participate in order to contribute in the system improvement.
6. Effectively disseminate information discussed through meetings, close monitoring of implementation and evaluation of results.
7. Assure effective communication between members of the department and coordinate information with other concerned departments.
8. Submit all reports required by MSO department completely, accurately and on time.
9. Ensure clinic security and patient/staff safety are in place.
10. Compile and maintain records, reports and statistical information for evaluation and planning that may be required by the management.
11. Report to facilities manager all Facilities concerns
12. Report to biomed all medical equipment concerns
13. Ensure that all machines within the department/s are well maintained and in working condition
14. Regular monitoring of facility maintenance.
15. Accountable for strict implementation Inventory management.
16. Accountable for real time inventory of all supplies in all departments.
17. Prepare, collate and submit all documentations as needed.
18. Oversee and monitor availability and expiration of stocks/supplies/drugs.
19. Ensure information security by changing the password of department email whenever there is a resigned staff.
20. Observe confidentiality at all times.
21. As a trusted leader of Healthway, practice integrity and honesty at all times and model the way for team members.

QUALIFICATIONS
1. Graduate of Medicine, Nursing or any medical allied course

2. Must be a licensed Doctor or Nurse

3. With at least 3 years related experience as Clinic/Operations Manager

4. High level of integrity and with initiative to seek ways to improve work condition

5. Has driven to further improve self professionally and personally through continued training

6. Possesses analytical ability, decision-making abilities and leadership potential

7. Results-oriented and can work well under pressure