Client Support Specialist (VA)

Global Strategic Business Process Solutions


Date: 5 hours ago
City: Remote
Contract type: Full time
Remote
Key Responsibilities

  • Accurately document all customer interactions and updates in the CRM system, specifically Salesforce.
  • Respond to customer inquiries via phone, email, and chat, ensuring clarity and professionalism in all communications.
  • Maintain excellent rapport with team members, facilitating effective communication and collaboration.
  • Ensure precision in every task and data entry to uphold the quality of our services.

Requirements

  • Previous BPO experience, specifically in sales and billing.
  • Proficiency in Salesforce and other CRM systems.
  • Strong communication skills, both written and verbal.
  • Ability to work independently and manage multiple tasks effectively.
  • Detail-oriented mindset with a focus on accuracy.

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