Client Support - Logistics account

Sapient Global Services


Date: 10 hours ago
City: Quezon City
Contract type: Full time
We are urgently hiring for a Customer Service Representative - Shipping and Logistics Account at Metro Manila Sites! One-day Hiring Process! Earn up to 25k monthly! Plus more benefits! This is a limited slot. Apply now!

Responsibilities

  • Handle inbound and outbound calls to assist customers with tracking shipments and resolving inquiries.
  • Provide accurate information on shipping rates, delivery times, and product availability.
  • Address customer concerns regarding lost or delayed shipments and offer solutions.
  • Coordinate with logistics teams to ensure timely and accurate deliveries.
  • Maintain detailed records of customer interactions and service requests.
  • Resolve billing issues and process payment inquiries related to shipments.

Qualifications

  • High school diploma or equivalent; Bachelor's degree is a plus.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving abilities and attention to detail.
  • Previous experience in customer service or a call center environment preferred.
  • Knowledge of logistics, shipping, and delivery processes is an advantage.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Interested? Submit your application and receive a quick response within a day!

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

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