Client Services Coordinator
Eastvantage
Date: 2 weeks ago
City: Taguig
Contract type: Full time
Remote
We're Hiring: Client Services Coordinator!
We are seeking a dedicated and detail-oriented Client Services Coordinator to manage client relationships and ensure exceptional service delivery. The ideal candidate will have strong communication skills, problem-solving abilities, and a passion for building lasting client partnerships while supporting business growth.
Location: Taguig, Philippines
Work Mode: Work from anywhere
Role: Client Services Coordinator
We are seeking a dedicated and detail-oriented Client Services Coordinator to manage client relationships and ensure exceptional service delivery. The ideal candidate will have strong communication skills, problem-solving abilities, and a passion for building lasting client partnerships while supporting business growth.
Location: Taguig, Philippines
Work Mode: Work from anywhere
Role: Client Services Coordinator
- What You'll Do: Manage and address incoming emails and phone calls in coordination with other customer service and tech support staff
- Manage and complete a variety of product related projects and tasks
- Support process improvement initiatives by participating in testing before updates and new feature releases are launched
- Reporting issues
- Support business development ideas and activities
- Be a utility player and assist with whatever tasks are required
- What We're Looking For:
- Experience with websites / web applications and be computer savvy
- Ability to work in Microsoft Office, use of technology and internet, experience with Google Suite applications a plus
- Ability to quickly learn new software and processes
- Excellent interpersonal skills, strong oral and written communication skills- including the confidence to speak up and ask questions
- Excellent organizational skills with the ability to prioritize and handle multiple tasks in a demanding work environment
- Strong critical thinking and problem-solving skills
- Strong mathematical skills
- Ability to work independently, while contributing as a team player
- Accountable-strong work ethic
- High energy and optimistic personality
- Committed to continuous improvement- you have a growth mindset and desire to learn within an ever- evolving role
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