Client Retention Specialist

Dempsey Resource Management Inc.


Date: 3 weeks ago
City: Makati City
Contract type: Full time
Qualifications

Bachelor’s degree in business, marketing, sales, or a related field

With pleasing personality and excellent communication skills

Years of relevant experience: at least 1-year administrative work

Area/s of experience: HMO experience is a plus

Knowledge: Proficiency in using office software (Microsoft Office)

Organizational Skills

Preferably can drive 4-wheels, with valid driver’s license

Key Responsibilities

PHONE CALLS

  • Handle phone calls from clients, specifically addressing routine concerns
  • Coordinate with the Front-End Team for meeting-related concerns
  • Collaborate with other departments, to resolve client concerns efficiently and effectively.
  • Provide guidelines and procedures to troubleshoot and resolve common issues

MAIL MANAGEMENT

MAF (Coordination with Front End Team)

  • The Back End Team will coordinate with the Front-End Team to obtain the signed contract and Renewal List for a renewed account.

Amla Requirements

  • Account Identification and Initial Follow-Up
  • Document Tracking and Reminder System

Location:

Makati Office

Salary

18,000/month (depends on experience and qualifications)

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Brand Manager

Nestlé, Makati City
1 day ago
Be part of our Talent Community!The job scope of a Brand Managerat Nestle involves managing and developing the brand to ensure its growth, profitability, and market share, building strong brands which will delight consumers. This role requires a combination of strategic thinking, marketing expertise, and strong leadership skills.Some specific responsibilities of a Brand Manager may include:Brand strategy development: Developing and...

Architect for Buildings & Infrastructure

Impactiva, Makati City
6 days ago
We are seeking a passionate and detail-oriented Architect to bring creativity, precision, and expertise to our projects. If you thrive in dynamic environments, excel in collaboration, and are driven to transform concepts into reality, we’d love to have you on board!Key ResponsibilitiesCreate schematic designs, architectural working drawings, and detailed shop drawings to bring projects to life.Support the tender team by...

Product and Inventory Specialist

Be One of Us - Cooee Inc, Makati City
2 weeks ago
About the RoleWe have partnered with a premier wholesaler, specializing in exquisite artificial flowers, trees, home décor, furniture, and architectural lighting. As a Product and Inventory Specialist, you will support the products team in managing the end-to-end process for all items, ensuring agreed timelines and launch dates are met while working closely with various suppliers and internal teams.Why CooeeBecause we believe in the...