Client Account Associate: Merchant Associate
Kreeayt BPO
Date: 3 weeks ago
City: Angeles City
Contract type: Full time
Position: Client Account Associate
Overview:
The Client Account Associate serves as a dedicated support professional, assisting assigned clients in streamlining their processes, improving efficiency, and ensuring smooth daily operations. This role involves administrative support, data management, communication handling, and problem-solving to help clients achieve their business goals.
Basic Qualification:
What You'll Do:
Competitive Salary: Php 25,000 - Php 30,000 + Night Differential
Philippine Statutory Benefits
Company Benefits And Practices
Overview:
The Client Account Associate serves as a dedicated support professional, assisting assigned clients in streamlining their processes, improving efficiency, and ensuring smooth daily operations. This role involves administrative support, data management, communication handling, and problem-solving to help clients achieve their business goals.
Basic Qualification:
- Strong organizational, analytical and multitasking skills.
- Excellent written and verbal communication skills.
- Ability to work independently and proactively.
- Proficiency in office tools (e.g., Microsoft Office, Google Suite).
- Problem-solving mindset with attention to detail.
What You'll Do:
- Support the execution of monthly and annual forecasting and budgeting processes.
- Assist merchants with daily operations, including reviewing backorders, pricing setup, vendor management and marketing submission.
- Contribute to knowledge and content development to enhance category-relevant information for customers and associates.
- Aid in planning and maintaining a strong product assortment, inventory profile, and engaging product data.
- Assist in planning profitable product assortments and promotions for sustainable growth.
- Collaborate with inventory management to maintain healthy stock levels and manage non-productive inventory.
- Support negotiations, vendor relationships, and business development initiatives with the merchant.
- Analyze business performance, market trends, and sales data to provide insights for strategic decision-making.
- Minimum 2 years experience in eCommerce or relevant field.
- Education: Four year college degree or equivalent required
- Strong background with Microsoft excel.
- Able to work onsite and night shift.
Competitive Salary: Php 25,000 - Php 30,000 + Night Differential
Philippine Statutory Benefits
Company Benefits And Practices
- HMO after 30 days with 1 dependent
- Dental Coverage
- Group Life Insurance (Php100,000)
- Yearly Birthday Cake
- Token every Work Anniversary
- Free Snacks in the Pantry
- Paid Leaves
- No Email Wednesdays
- Free Lunch on First Day
- Family Day (potluck every last Friday of the Month)
- Free Anti-Rad eyeglasses upon Regularization
- Monthly Wellbeing Check (mental health day)
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