Chief Information Officer
Filinvest Development Corporation
Date: 1 week ago
City: Manila
Contract type: Full time
Job Openings Chief Information Officer
About The Job Chief Information Officer
FILINVEST COMPANY: CHROMA HOSPITALITY, INC.
Position Summary
This role encompasses both strategic and operational responsibilities, leveraging technology to drive business value, enhance the guest experience, and ensure secure and efficient operations.
Scopes And Responsibilities
Strategic Leadership
About The Job Chief Information Officer
FILINVEST COMPANY: CHROMA HOSPITALITY, INC.
Position Summary
This role encompasses both strategic and operational responsibilities, leveraging technology to drive business value, enhance the guest experience, and ensure secure and efficient operations.
Scopes And Responsibilities
Strategic Leadership
- Align IT with business goals and ensure that technology initiatives support overall business strategy
- Lead digital transformation and modernization efforts, e.g., frictionless and contactless technologies, AI for guest personalization, business analytics
- Be the innovation champion by exploring and evaluating emerging technologies, e.g., AI, blockchain, smart room technology
- Develop and set IT polices, data security protocols, and SOPs across hotels and corporate office
- Ensure adherence to regulatory compliance, e.g., Data Privacy Act, PCI DSS
- Oversee the selection, deployment, maintenance of hotel systems
- Ensure high availability of internal network and internet access
- Cybersecurity oversight
- Evaluate and recommend vendors for hardware, software, and services
- Negotiate and enforce service level agreements with service providers
- Plan and control the IT budget across the hotels and corporate office
- Implement cost effective technologies
- Oversee implementation of analytic platforms for operational KPIs, guest behavior, and business intelligence
- Enable seamless data flow and integration across systems
- Build and lead IT teams at corporate and property levels
- Responsible for talent development, upskill team on new technologies
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