Chat Support Representative (Earn Php 22,000 Salary Package)

Quantrics Enterprises Inc.


Date: 3 weeks ago
City: San Mateo
Contract type: Full time
Overview

A Chat Support Representative engages with customers through online chat, addressing inquiries, aiding, and ensuring a positive customer experience while using written communication.

Responsibilities

 What you’ll be doing:

  • Provide answers to our customers for all pricing and product inquiries via online chat.
  • Provide a high level of professional, competent support in reviewing and documenting accounts of all customers in pre-sales and post-sales situations.
  • Follow procedures and enhance customer relationships and contribute to building customer loyalty.
  • Navigating computer systems to track calls, gather information and effectively resolve customer issues or queries.
  • Sell, cross sell, and upsell the best communication products and services in the market.
  • Handle blended voice and non-voice

Qualifications

 What we’re looking for:

  • Ability to work in shifting schedule
  • Willing to work in San Mateo, Rizal.
  • At least Senior HS or HS Grad (old curriculum)
  • Must be at least 18 years old
  • Advance computer knowledge and a great multi-tasker
  • Above average typing skills and comprehension (reading and writing)
  • Excellent interpersonal skills
  • Must have NBI Clearance prior to Job Offer

A Glimpse of what awaits you:

  • Earn as much as Php 19,800 basic salary + 2,200 non-taxable allowances + Quarterly Salary Increase*
  • Hybrid or Work from Home (performance-based arrangements are made after probationary period)
  • HMO with 1 FREE Dependent
  • 10 Vacation Leaves and 10 Sick Leaves (unused SL convertible to cash)
  • Life and Accident Insurance – Day 1
  • Optical, Medicine, and Mental Health Reimbursement
  • 6 Months Paid Maternity Leave with Cash Assistance
  • Competitive Paid Paternity Leave

You may also walk in to apply!

Monday-Friday, 10am-5pm.

  • Weekend/Holiday operations are subject to change without prior notice.
  • Check our Social Media pages for updates.

Site located at: 4/F SM San Mateo, Gen. Luna Ave., San Mateo, Rizal (Entrance besides SM San Mateo Supermarket)

Take your journey to the next level!

Tip: Don't forget your Valid ID & Resume

TARA NA SA Q!

  • Terms and conditions apply.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Banco de Talento - Vacantes Técnicas

Schindler Group, San Mateo
2 weeks ago
Localización: San Mateo, Estado de México, MexicoID de la solicitud: 81135 Elevamos… Calidad de vida urbanaNuestros ascensores, escaleras eléctricas y rampas móviles transportan cada día a más de 2000 millones de personas de forma segura por edificios, espacios públicos y privados. Al formar parte del equipo Schindler, descubrirás un trabajo transformador que mejora la calidad de vida de la población...

Loyalty Representative (Earn Php 29,000 Salary Package)

Quantrics Enterprises Inc., San Mateo
3 weeks ago
OverviewA Loyalty representative is responsible to focus on retaining existing customers by understanding their needs, addressing concerns, and implementing strategies to reduce customer churn.Responsibilities What you’ll be doing: Stay on top of the products , services and current offers and promotions. Sell, cross sell, and upsell the best communication products and services in the market. Provide outstanding customer service and...

AI/ML Computer Graphics and Robotics for 3D Animation Research Intern

Sony, San Mateo
3 weeks ago
Sony Corporation of America, located in New York, NY, is the U.S. headquarters of Sony Group Corporation, based in Tokyo, Japan. Sony's principal U.S. businesses include Sony Electronics Inc., Sony Interactive Entertainment LLC, Sony Music Entertainment, Sony Music Publishing and Sony Pictures Entertainment Inc. With some 900 million Sony devices in hands and homes worldwide today, a vast array of...