Chat Support Representative (Earn Php 22,000 Salary Package)
Quantrics Enterprises Inc.
Date: 18 hours ago
City: San Mateo
Contract type: Full time
Overview
A Chat Support Representative engages with customers through online chat, addressing inquiries, aiding, and ensuring a positive customer experience while using written communication.
Responsibilities
What you’ll be doing:
What we’re looking for:
Monday-Friday, 10am-5pm.
Take your journey to the next level!
Tip: Don't forget your Valid ID & Resume
TARA NA SA Q!
A Chat Support Representative engages with customers through online chat, addressing inquiries, aiding, and ensuring a positive customer experience while using written communication.
Responsibilities
What you’ll be doing:
- Provide answers to our customers for all pricing and product inquiries via online chat.
- Provide a high level of professional, competent support in reviewing and documenting accounts of all customers in pre-sales and post-sales situations.
- Follow procedures and enhance customer relationships and contribute to building customer loyalty.
- Navigating computer systems to track calls, gather information and effectively resolve customer issues or queries.
- Sell, cross sell, and upsell the best communication products and services in the market.
- Handle blended voice and non-voice
What we’re looking for:
- Ability to work in shifting schedule
- Willing to work in San Mateo, Rizal.
- At least Senior HS or HS Grad (old curriculum)
- Must be at least 18 years old
- Advance computer knowledge and a great multi-tasker
- Above average typing skills and comprehension (reading and writing)
- Excellent interpersonal skills
- Must have NBI Clearance prior to Job Offer
- Earn as much as Php 19,800 basic salary + 2,200 non-taxable allowances + Quarterly Salary Increase*
- Hybrid or Work from Home (performance-based arrangements are made after probationary period)
- HMO with 1 FREE Dependent
- 10 Vacation Leaves and 10 Sick Leaves (unused SL convertible to cash)
- Life and Accident Insurance – Day 1
- Optical, Medicine, and Mental Health Reimbursement
- 6 Months Paid Maternity Leave with Cash Assistance
- Competitive Paid Paternity Leave
Monday-Friday, 10am-5pm.
- Weekend/Holiday operations are subject to change without prior notice.
- Check our Social Media pages for updates.
Take your journey to the next level!
Tip: Don't forget your Valid ID & Resume
TARA NA SA Q!
- Terms and conditions apply.
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