CCTV Operator

CCTV Operator

Hilton isn’t just a place to work. With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget.

And, we strongly believe that our Team Members are more than just “employees”.

Thrive at Hilton embraces our diversity and provides a way of living, helping our Team Members build a strong foundation for health and well-being, seeking lifelong learning and mindful leadership, dreaming and connecting with a Purpose, and creating the most optimal work experience for them as an individual.

Go Hilton, our leisure travel discount programme, is designed exclusively to ensure that our Team Members get to experience the same Hilton Hospitality when they are travelling at a discounted rate. Eligible Team Members and their authorized family and friends can take advantage of special room rates and other perks.

Join us now and enjoy the Hilton experience for yourself.

A CCTV Operator keeps constant vigilance of activity on and around the hotel property by monitoring the CCTV recordings ensuring the safety of Guests, Team Members, and others.

What will I be doing?

As a CCTV Operator, you will assist the Security team to ensure safety and security of all Guests, Team Members and contractors, and visitors while at the hotel. A CCTV Operator is also monitors the CCTV recordings carefully to report any untoward incidents taking place in and around the hotel premises. Specifically, the CCTV Operator will perform the following tasks at the highest level of service:

• Maintain the security and safety of the hotel, Guests, and Team Members and their property by providing constant vigilance in and around the hotel premises through CCTV records.
• Act promptly in the event of a circumstance that requires attention
• Ensure all fire panel is monitored constantly
• Assist Management in dealing with any incidents that arise within the hotel
• Follow all Occupational Health and Safety rules upheld by the hotel

CCTV Operators serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous security experience, preferably working within an industry which monitored large volumes of people movement
• Current and working knowledge (proof of valid qualifications required) of fire, safety, and first aid
• Excellent inter-personal and communication skills
• Excellent personal presentation
• Basic knowledge of computers to operate the CCTV equipment
• Good hand writing and communication skills

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!