Call Center Representative/ Non-voice
Metacom Careers
Date: 2 hours ago
City: Quezon City
Contract type: Full time
Description
- Provide excellent customer service through non-voice channels such as email and chat.
- Respond to customer inquiries and resolve issues efficiently and professionally.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve overall service delivery.
- Actively participate in training sessions and team meetings.
- Educational Qualifications: Bachelors degree in a relevant field preferred.
- Experience Level: 02 years of experience in a customer service role.
- Skills and Competencies: Strong written communication skills.
- Skills and Competencies: Proficiency in using computers and various software applications.
- Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
- Qualities and Traits: Ability to work well under pressure and meet deadlines.
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