Call Center Agent
Talent Outsourcing Channel Solutions
Date: 3 weeks ago
City: Bacolod City
Contract type: Full time
- Respond to customer inquiries via phone and email.
- Provide accurate information about products and services.
- Resolve customer complaints effectively and promptly.
- Maintain detailed records of customer interactions.
- Work collaboratively with team members to enhance customer satisfaction.
- Adhere to company policies and procedures.
- Meet performance metrics and targets.
- Educational Qualifications: High/Senior High School diploma is required.
- Experience Level: No experience required; training will be provided.
- Skills and Competencies: Strong customer service skills and proficient English communication.
- Working Conditions: Office environment with potential for shift work.
- Qualities and Traits: Patience, empathy, and a positive attitude are essential.
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