Cafe Supervisor

Responsibilities:

• Supervise and manage café staff, ensuring adherence to service standards and policies.
• Oversee daily operations, including opening and closing procedures, inventory management, and cash handling.
• Ensure a high level of customer satisfaction by addressing guest inquiries and resolving issues promptly.
• Train and mentor staff, fostering a positive work environment and promoting teamwork.
• Maintain cleanliness and organization of the café, adhering to health and safety regulations.
• Monitor product quality and presentation, ensuring consistency and excellence.
• Assist in menu planning and coordinating with the kitchen team.
• Handle administrative tasks, such as scheduling and ordering supplies.

Qualifications:

• Previous experience in a supervisory role within the food and beverage industry.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Knowledge of café operations, including inventory management and cash handling.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Flexibility to work various shifts, including weekends and holidays.
• Basic knowledge of food safety and hygiene standards.