Business Support Coordinator - Client: Digital Marketing

Department: Boutique Client

Location: Philippines

Compensation: $5.00 / hour

Description

About the Client
Our client is a Quebec-based digital marketing agency known for delivering effective web marketing solutions to businesses across various industries. With a strong track record of success and notable client portfolio, they specialize in helping companies achieve measurable growth through strategic online presence. They maintain a professional, results-driven environment focused on client success.

Why this role exists
We are seeking two Business Support Coordinators to provide essential operational and administrative support to our growing digital marketing agency. These roles are crucial for managing internal processes, handling client documentation, and ensuring smooth operational workflow, ultimately allowing the leadership team to focus on strategic growth initiatives.

The Impact you’ll make

Contract and Documentation Management

• Prepare and manage contracts using PandaDoc


• Support client onboarding processes


• Maintain accurate documentation

Task and Project Coordination

• Manage tasks and deadlines via ClickUp


• Track project milestones


• Ensure timely completion of assignments

Administrative Support

• Handle email correspondence


• Manage calendar and schedule meetings


• Coordinate appointments effectively

CRM and Systems Management

• Update and maintain Microsoft Dynamics CRM


• Monitor client interactions


• Support internal communication via Microsoft Teams

Skills, Knowledge and Expertise

Required:

• Proficiency in task management tools (particularly ClickUp)


• Experience with Microsoft Dynamics CRM


• Written French language proficiency (essential requirement)


• Strong administrative and organizational skills


• Previous experience in a similar coordination role


• WFH Set-Up:
  
  
  
  • Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
  
  
  • Internet speed of at least 40MBPS
  
  
  • Headset with an extended mic that has noise cancellation and a webcam
  
  
  • Back-up computer and internet connection
  
  
  • Quiet, dedicated workspace at home
  
  
  
  
  
  

Your Superpowers:

• Exceptional organizational and time management skills


• Strong written communication in both English and French


• High attention to detail


• Proficiency with technology and business tools


• Process-oriented mindset


• Self-motivated work ethic


• Ability to handle multiple priorities

You should apply if…

• You excel in remote work environments


• You have strong written French language skills


• You thrive in fast-paced, dynamic settings


• You enjoy improving processes and systems


• You're detail-oriented and organized


• You're comfortable with technology and learning new tools

What to expect...


Work Setup:

• Remote position


• Must have a reliable internet connection and a quiet workspace


• Required to provide own computer with Intel Core i5 or something similar or higher operating system

Working Hours:

• Position 1: Monday to Thursday, 8 AM to 5 PM EST


• Position 2: Thursday to Sunday, 8 AM to 5 PM EST


• Eastern Standard Time


• 40 hours per week

Compensation:

• $5 per hour


• No benefits package included

Benefits