Business Support Analyst

We’re seeking a proactive and analytical Business Analyst (Support) to support corporate planning for our internal support teams (Accounting, Treasury, HR, and IT). You will be responsible for analyzing operational data, monitoring key performance indicators (KPIs), and contributing to strategic planning and process improvement initiatives. This role is ideal for early-career professionals or fresh graduates with a strong foundation in business, finance, or data analysis.

Key Responsibilities

Analyze performance data to identify trends and opportunities for improvement across support departments.

Manage and monitor the balanced scorecard and departmental KPIs, ensuring timely, accurate reporting.

Assist in strategic planning, forecasting, and resource allocation using historical and operational data.

Recommend and support process improvements and automation initiatives to improve efficiency.

Prepare regular reports on budget adherence, staffing efficiency, and project milestones.

Conduct market research and competitor analysis to support operational decision-making.

Support compliance initiatives by ensuring policy adherence and assisting with internal audits.

Collaborate with cross-functional teams to ensure data accuracy and alignment with business goals.

Qualifications

Bachelor’s degree in Business, Finance, Accounting, Economics, Information Technology, or a related field.

0–3 years of relevant experience (internships or academic projects in business analysis a plus).

Proficiency in Microsoft Excel; knowledge of Tableau, Power BI, or similar tools is an advantage.

Strong analytical, problem-solving, and communication skills.

Ability to work with multiple stakeholders and present data-driven insights clearly.

Benefits

Paid training

Promotion to permanent employee

Opportunities for promotion

Company events

Supplemental Pay

13th month pay

Overtime pay

Bonus pay

Performance bonus