Business Process Analyst
SM Supermalls
Date: 1 week ago
City: Pasay
Contract type: Full time

The Business Process Analyst will primarily act as a liaison to bridge the gap between business and technology. The Business Process Analyst may conduct a business process review and recommend process improvements, and/or implement technological solutions such as workflows, tools, and applications. For the latter, he or she will act as the business analyst, project manager, and quality assurance and may act as a scrum master should agile scrum be used as the software development methodology.
KEY DUTIES AND RESPONSIBILITIES
- Gather and document critical business processes
- Analyze and identify process areas that can be improved, standardized, and/or streamlined
- Translate processes into business requirements in the form of flow charts, user interface, and functional specifications
- Coordinate with IT Department for the development of business requirements into application systems
- Conduct functional testing on developed applications
EXPERIENCE REQUIREMENT
- At least 3 years of business process analyst experience
- Proven background in creating user stories, process mapping and digitalization
- Develop automation
- Proven analytical and problem-solving skills
- Excellent listener and communicator
- Excellent organizational and time management skills
WORK LOCATION
- Candidates should be willing to be assigned in Head Office - Pasay City.
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