Business Development Representative (BDR)

Discover your 100% YOU with MicroSourcing!

Position: Business Development Representative (BDR)

Location: MoA, Two Ecom, MOA, Pasay, Philippines

Work setup & shift: Hybrid | Day shift

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
  
  

Overview

An Outbound Business Development Representative (BDR) is responsible for lead generation to the Sales team. By contacting a pre-defined business list of target customers, pre-qualifying their needs, you will then be responsible for inputting this data into Hubspot (Sales Hub) CRM, and scheduling a meeting with a Sales Account Executive.

You will need to be inquisitive, friendly, personable, persistent, and able to think fast on your feet to quickly engage a prospect, identify their needs, and motivate them to schedule a meeting with a sales team member.

As an outbound BDR, you are the first person to speak with a potential merchant through outbound cold-calling. You’ll conduct a brief discovery of their business —understanding their current payment terminal setup, point-of-sale requirements, and motivations / interest in taking the next step in the sales journey.

This is not a closing role — you are only required to pre-qualify and book a meeting. A general understanding of the product suite will be essential to handle objections and identify suitability. This is an entry-level sales position, ideal for a previous customer support / technical customer support specialist.

Key Responsibilities

• Be goaled on:
• The volume of outbound calls you can make to a targeted (pre-supplied) lead
  
  

list (target 100+ calls/day)

• The volume of successful meetings qualified and booked (target 20+ meetings booked/day)
• The success rate of meetings to deals won (target >20% deal win rate)
• Research leads online (Google, Facebook) to pre-identify and understand their potential business needs
• Qualify and convert cold outbound leads into new business opportunities where fit is identified
• Conduct exploratory calls with prospect business owners to effectively quantify their business size, type, and needs with regards to payment terminal and point-of-sale technology, and identify any pain points / opportunities that can be communicated to the Account Executive in advance of their meeting
• Book meetings for Account Executives directly in their Google Calendar with confirmed
  
  

deals, with detailed follow-up notes supplied (via Hubspot) and email confirmation

templates sent to both the Account Executive and the lead, to deliver a warm handover

• Deliver fantastic merchant experiences through polite, engaging, friendly phone calls
  
  

and email conversations

• Educate prospective merchants on Company's solutions and value propositions
• Deliver rigorous and detailed handover notes about merchant accounts to Company's Account Executives
• Stay up-to-date with Company's value propositions, product offerings, client services
  
  

structure, pricing structure

• Become a product evangelist and subject matter expert on all things
  
  

Qualifications

• 2 years of experience as a Business Development Representative, Customer Success
  
  

Representative or Product / Onboarding Specialist

• Hands-on experience with multiple prospecting techniques (including cold calls and
  
  

email outreach)

• Track record of achieving sales-performance or activity-based goals
• Experience with CRM software (e.g. Hubspot specifically)
• Familiarity with Google Suite
• Excellent written, verbal, conversational and listening skills
• A strong commercial mindset
• Proficient and demonstrable experience in prospecting, identifying target customers,
  
  

evaluating buyer interest, recognising decision-making processes and qualifying

customers

• A rare competitive fire and desire to grow and win
• Strong interpersonal skills and a highly collaborative work style
• Agile, ambitious, and motivated to be the best at everything you do
• Persistent in the face of new challenges
  
  

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply