Billing Specialist II
RealPage, Inc.
Date: 10 hours ago
City: Cebu City
Contract type: Full time
Overview
The Billing Specialist II is responsible for supporting the billing operations within Commercial Order to Cash Operations department. This role involves assisting with the accurate and timely processing of billing tasks, resolving billing discrepancies, and maintaining billing records. The Billing Specialist will work closely with senior team members to learn and implement best practices in billing processes, contributing to the overall efficiency and effectiveness of the finance team. This position is essential for ensuring smooth billing operations and providing excellent service to internal and external stakeholders.
Responsibilities
PRIMARY RESPONSIBILITIES
REQUIRED KNOWLEDGE/SKILLS/ABILITIES
The Billing Specialist II is responsible for supporting the billing operations within Commercial Order to Cash Operations department. This role involves assisting with the accurate and timely processing of billing tasks, resolving billing discrepancies, and maintaining billing records. The Billing Specialist will work closely with senior team members to learn and implement best practices in billing processes, contributing to the overall efficiency and effectiveness of the finance team. This position is essential for ensuring smooth billing operations and providing excellent service to internal and external stakeholders.
Responsibilities
PRIMARY RESPONSIBILITIES
- Creating and send out accurate subscription invoices to customers based on their billing cycle and usage
- Maintaining accurate customer subscription data, billing dates, and payment information within the subscription billing system.
- Handle complex billing issues and discrepancies.
- Collaborate with internal and external clients to resolve billing inconsistencies.
- Prepare and send weekly performance data for the team.
- Provide insights and recommendations for improvement.
- Maintain and update team trackers for engagement and process documentation.
- Ensure all records are accurate and up to date.
- Handle complex billing cases/inquiries
- Perform Quality audit
- Perform critical billing imports
- Manage Performance Trackers
REQUIRED KNOWLEDGE/SKILLS/ABILITIES
- Minimum of 2 to 3 years’ experience and or training in back-office billing required; or equivalent combination of education and experience
- Strong organizational ability: must be able to prioritize, manage multiple tasks simultaneously and achieve tight deadlines
- Demonstrate patience and overall courteous behavior when working with internal and external customer
- Advanced Excel skills required
- Netsuite experience
- Ability to calculate figures and amounts such as account reconciliation, discounts, settlement and percentages.
- Attention to Details
- Problem Solving
- Applied Learning
- Adaptability
- Initiating Action
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Supplier Coordinator 1 yr exp Cebu City
Dempsey Resource Management,
Cebu City
3 days ago
QualificationsExcellent English speaking and writing skillsEasy builds rapport with American clientsMust have above-average data entry skillsKnowledge of MS Office applicationsGreat Analytical skillsAttention to detailWilling to work on-site at night shift scheduleResponsibilitiesProactively deals with all order-related tasks to avoid issues and maintain stable metrics of ouraccount on AmazonRegularly communicates with suppliers and internal teams to guarantee on-time shipment,delivery, and salesAuditing invoices...
Data Analyst 1 yr exp Cebu City
Dempsey Resource Management,
Cebu City
3 days ago
QualificationsExcellent English speaking and writing skillsEasy builds rapport with American clientsMust have above-average data entry skillsKnowledge of MS Office applicationsGreat Analytical skillsAttention to detailWilling to work on-site at night shift scheduleResponsibilitiesProactively deals with all order-related tasks to avoid issues and maintain stable metrics of ouraccount on AmazonRegularly communicates with suppliers and internal teams to guarantee on-time shipment,delivery, and salesAuditing invoices...
Area Sales Manager
International Workplace Group plc,
Cebu City
4 days ago
Business Development ManagerWe are looking for true “hunters” who enjoy the rewards that come from developing new business and consistently achieving targets.ResponsibilitiesThe international Workplace Group is the global leader in hybrid working, helping over 8 million people run their businesses in more than 1,000 cities. Salespeople are key to our success and are responsible for:Selling our full range of products...
