Billing Analyst

Let's tomorrow, together.

At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients.

Sound like the right fit? Your tomorrow looks bright at Ubiquity.

Your Role:

The Billing Analyst needs to ensure all sales orders are accurately billed for in a timely manner, creating sales reports, and analyzing sales trends to report to management.

Duties And Responsibilities

• Process payments and issue refunds for customer sales and returns
• Maintain accurate records of transactions processed
• Create analytical reports for management team
• Communicate with other team members regarding billing inquiries
• Research and resolve billing issues and other related problems
• Create and send invoices to customers
• Initiate and establish procedures for billing tasks
  
  

Ideal Candidates Have

• 4 year college graduate in an Accounting course
• 2-4 years of experience as a Billing Analyst
• Strong Excel and Google Suite skills
• Effective verbal and communication skills
• Ability to problem solve and present data in a simple format
• A strong desire to learn and grow professionally
• Ability to work in a fast moving environment
• Willing to work on Graveyard shift
  
  

What We Do.

Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office/risk operations, and business transformation.

Come as U are, because U Matter at Ubiquity.

We’re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone can contribute their ideas and feels free to be their most authentic self.