Bilingual Customer Service
SPLACE BPO
Date: 3 days ago
City: Davao
Contract type: Full time
About The Job Bilingual Customer Service
Offer: $ 6 per hour
Workload: 40 hrs per week
Work Set-up: WFH
Set-up: Remote
Qualifications
Offer: $ 6 per hour
Workload: 40 hrs per week
Work Set-up: WFH
Set-up: Remote
Qualifications
- Strong customer service knowledge with advanced English and Spanish proficiency (both spoken and written
- Excellent computer skills, with experience handling complaints and using MS Excel and Microsoft Office
- Able to thrive in high-pressure situations and display a friendly, patient, and empathetic attitude
- Great team player, organized, dependable, quick to learn, and skilled in multitasking and problem-solving
- Provide detailed information about Suntransfers via phone, live chat, and email (pricing, availability, etc.)
- Handle bookings and payments, ensuring a smooth customer experience
- Support customers and suppliers during transfers, resolving any issues that arise
- Address complaints effectively, aiming to turn negative experiences into positive one
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