Bilingual Chinese Customer Support Happiness Officer

Job Title: Bilingual Customer Support Specialist (Chinese-English)

Job Overview

Strikingly is actively seeking a dedicated Bilingual Customer Support Specialist fluent in both Chinese and English. This full-time position offers a stable opportunity for individuals aiming for long-term career growth within a reputable organization.

Key Responsibilities

• Deliver exceptional customer support to our clients in both Chinese and English.
• Proactively address customer inquiries, ensuring prompt and effective issue resolution.
• Maintain a positive and professional demeanor in all interactions.
• Collaborate with team members to continually enhance customer satisfaction.
  
  

Required Skills

• Proficiency in both Chinese and English.
• Strong communication skills, capable of engaging with clients effectively.
• Problem-solving skills with a customer-oriented mindset.
  
  

Qualifications

• Prior experience in customer support is advantageous but not mandatory.
• Familiarity with customer service tools and software is a plus.
• Excellent interpersonal skills are essential.
  
  

Career Growth Opportunities

At Strikingly, we prioritize the professional development of our employees. This role provides avenues for career advancement as you expand your skills and experience within the company.

Company Culture And Values

Strikingly fosters a culture of collaboration and support, where open communication is encouraged. We value the contributions of every team member and strive to create an inclusive work environment.

Networking And Professional Opportunities

Joining Strikingly presents opportunities for networking and collaboration, allowing you to connect with professionals from various sectors and enhance your skill set within a thriving industry.

Compensation And Benefits

• Competitive salary with a comprehensive remuneration package.
• A stable employment environment focused on the well-being of our employees.
  
  

We invite you to apply for this exciting opportunity to be part of a team that positively impacts our customers’ experiences.

Employment Type: Full-Time