Become Our Next Data Entry Specialist – Apply Now!

Work Avenue and Business Solutions, Inc. is a leading personnel and training development company with a deep understanding of the call center industry's needs. We are committed to being the company of choice, recognized for our strength, innovative services, and unwavering focus on total customer satisfaction.

Our mission is to become the premier private training and consultancy firm in the Philippines, emphasizing professional competence, exceptional training programs, quality service, responsible corporate citizenship, and overall growth and stability. Our tailored training programs empower candidates to maximize their skills and potential, helping them achieve the life they aspire to.

We take pride in our team of highly skilled professionals, expertly managed by seasoned leaders with extensive experience in the rapidly evolving call center sector.

As we enter a new era in training, consultancy, and outsourcing, our customer-first approach ensures that our clients can expect greater financial wellness and a more fulfilling life.

At Work Avenue, We Provide the Avenue for Success!

Join Us Now! The Quickest and Easiest Way to Land Your Job!

Qualifications:

• At least a High School Graduate or Senior High School Graduate (with diploma/certificate)
• Strong English communication skills
• Willingness to work on holidays, weekends, shifting schedules, and extended hours
• Available to start ASAP
• Minimum of 6 months of Customer Care Experience (CCE) is required

Main Job Tasks and Responsibilities:

• Address customer complaints and inquiries, providing appropriate solutions and alternatives within specified time limits
• Build and maintain sustainable relationships with customer accounts through open and interactive communication
• Provide accurate, valid, and complete information to customers
• Keep detailed records of customer interactions, process accounts, and file necessary documents
• Adhere to communication procedures, guidelines, and policies

Perks and Benefits:

• Night Differential
• 13th Month Pay
• Monthly Incentives
• Bonuses for Sales Accounts and Perfect Attendance
• Opportunities for Promotion
• HMO Coverage

What to Bring:

• 2 copies of your resume
• 1 valid ID
• Vaccination card
• Pen

Note: This is an on-site position and not a Work-from-Home (WFH) setup. You will be required to work on-site while following minimum health and safety standards.

HOW TO APPLY

For a fast and easy appointment, text your "COMPLETE NAME/ADDRESS" to 0917-305-3385 to arrange your interview. Don't forget to ask for Ms. Aria.