Associate Professional, Inside Sales (IT Sales)

It's fun to work in a company where people truly BELIEVE in what they're doing!

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart.

We are seeking a driven and customer-focused Associate Professional, Inside Sales to support our Singapore market. This role involves managing end-to-end sales processes, including quoting, customer engagement, and coordination with resellers. The ideal candidate will have a strong foundation in IT sales and account management, with the ability to deliver excellent customer experience across pre-sales and post-sales activities.

Job Responsibilities:

• Manage IT sales operations for the Singapore market, including reseller engagement and account management
• Sell or renew products and services via phone and email, and promote vendor campaigns
• Execute end-to-end sales processes: quoting, order processing, email support, and post-sales follow-ups
• Prospect new customers, qualify leads, and provide ETA updates
• Maintain product and industry knowledge to support customer inquiries and sales efforts
• Coordinate with internal teams and channel partners to ensure smooth sales execution and customer satisfaction
  
  

Job Qualifications:

• With at least 2-3 years experience as an Inside Sales Representative (IT Sales)
• Experienced in Account Management (Prospecting, Profiling, and Upselling)
• Customer service experience is a must, preferably in a BPO/Tech industry
• College graduate of any Bachelor’s Degree course; undergraduates are welcome but should have at least 5 years relevant work experience
• Excellent English communication skills, strong presentation and negotiation skills
• Familiarity with SAP or other ERP systems is an advantage
• Willing to work on dayshift (SG time zone) and onsite for 10 days per month (Hybrid setup; equipment will be provided)
• This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.