Associate - Order Management Solutions
DHL Global Forwarding
Date: 3 weeks ago
City: Pasay
Contract type: Full time
Job Title: Associate – OMS
Job Location: Manila
In this role, you will have the opportunity to work upon one or more back-end services for the Order Management Solutions service line, supporting countries, regions, or global and ensuring timely and accurate completion of tasks/target assigned. You will be part of a larger team, sharing best practices & working upon the services with continuous improvement approach.
Key Responsibilities:
Job Location: Manila
In this role, you will have the opportunity to work upon one or more back-end services for the Order Management Solutions service line, supporting countries, regions, or global and ensuring timely and accurate completion of tasks/target assigned. You will be part of a larger team, sharing best practices & working upon the services with continuous improvement approach.
Key Responsibilities:
- To understand the requirement of the station’s / country’s documentation and ensure jobs are executed as per standard operating procedures.
- Ensure department SLAs and all Key Performance Indicators are being met as per the agreed delivery guidelines.
- Operate on the services according to the shifts, countries, or regions aligned.
- Deliver a high level of service quality through timely and accurate completion of services.
- Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners.
- Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner.
- Co-ordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service.
- Bachelor´s degree (any). A degree in logistics, management will be an advantage.
- 0 – 3 years of job experience from BPO or logistics domain – Preferred
- Order Management experience will be preferred
- Good knowledge in MS office
- Effective English communication skills, written and verbal
- Exposure to working with Enterprise Resource Platforms (ERPs) - Preferred
- Good logical reasoning skills
- High level of customer centricity
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
POWERPLANT ENGINEER
Cebu Pacific Air,
Pasay
6 days ago
DepartmentPowerplantEmployee TypeProbationary Cebu Pacific’s commitment to ensuring every Juan’s safety at all times will always be a top priority. Our Engineering & Fleet Management team leverage on their technical expertise and strong partnership with various business functions in upholding our commitment to our aircrafts’ airworthiness, safety, and reliability, of our growing fleet, aligning with the highest aviation standards. At Cebu...
Budget Manager
Cebu Pacific Air,
Pasay
1 week ago
DepartmentBudgetEmployee TypeProbationary Cebu Pacific is always up for new challenges and our Finance team plays a vital role in bringing the airline to greater heights. Comprised of Moment Makers in Controllership, Treasury, Financial Analytics, and Procurement, Fleet Planning, and Project Management, they steer the airline towards sustainable growth. Our Finance team goes beyond the traditional scope of numbers to design...
Planning Specialist
Airbus,
Pasay
3 weeks ago
Main Duties and ResponsibilitiesDevelop the demand forecast using statistical and technical planningContinuously deliver ordering or stock rotation plans to ensure contractual off- shelf performance and investment efficiencyManage the replenishment process per part-numberEstablish a close connection to the customer and leverage proximity to gain customer-specific inputs to enhance planning accuracyGather relevant data from Airbus databases and proactively link with Airbus supporting...
