Associate IT Developer

ENABLE your future through light.

Excelitas is a global technology leader with more than 7,500 employees, focused on delivering market-driven solutions to fulfill the illumination, optical, detection and imaging needs of OEMs and end-users across the biomedical, semiconductor, industrial, consumer products, scientific, security, defense and aerospace sectors.

ENGAGE with us today and make your contribution to the future! Join the team that leading technology companies turn to for cutting-edge photonic innovation. At Excelitas Technologies you are how we EXCEL.

Our facility in Manila, Philippines has been operating since 1996 with key functions in Design and Development, Engineering, Manufacturing and other disciplines. This site specializes in product design, process development and mass production of Photodiodes, Photodiode Arrays and High-Performance Sensors. These product technologies are primarily for LiDAR applications such as autonomous vehicles and range finding, as well as safety and security applications including smoke detection and luggage scanning.

We are presently seeking for Associate IT Developer that will administer, analyze, and enhance CRM platform related to both new projects and enhancement requests for existing product lines by tapping into his expertise to elicit, analyze, validate, specify, verify, and manage the needs of the project stakeholders, including customers and end users. 

Main responsibilities:

• Contributes to the enhancement projects, implementations and upgrades by assisting requirement gathering for business procedures while providing best business practices knowledge, documentation, data analysis, solutions and presentation.
• Will work with core IT and business team on various projects and help with the development and administration of our SalesForce system and other applications.
• Document functional requirements, develop functional specs for program changes, design, configure & tests new capabilities, enhancements that improve the business productivity, enhance value and end-user experience. Will strive to enable global solutions for all sites.
• Creates & executes required test scenarios across various systems to ensure complete testing on all new & changed components and ensure the integration works as planned.
• Provide operational support of existing SalesForce and other applications by troubleshooting and resolving issues in timely manner.
• Support data maintenance & cleansing on an ongoing basis, under the direction of the CRM Business Analyst.
• Flexibility to support urgent inbound requests from multiple regions & time zones.  
• Drive continuous improvement through trend reporting analysis and metrics management.
• May conduct system demos and work with users providing training and testing support.

Requirements:

• Bachelor's Degree holder 
• 3+ years of SalesForce analyst/development experience.
• 3+ years of experience in Salesforce.com CRM or similar enterprise scale CRM with at least one full cycle implementation and support.
• Apex and Visualforce programming experience is an asset.
• Working knowledge of SDLC project methodology (i.e.; Agile and Waterfall).
• Good understanding of various data integration techniques and good background in database management & design is an asset.
• Should have applications integration experience to build and test the end-to-end process.
• Excellent verbal and written communication skills.
• Ability to travel as needed. Less than 10% of the time (international).
• Ability to use version control software such as GIT, SVN, Copado and Team Foundation Server
• Pardot knowledge and experience is an asset.
• Administrator and Platform Developer certifications highly desired
• Salesforce.com certification is a big plus.
• Business knowledge of processes around all aspects of Sales and Marketing functions in Manufacturing is an asset.
• Experience in a multi-instance landscape for a global organization is an asset.

Equal Opportunity/Affirmative Action Employer

Minorities/Females/Disability/Gender Identity/Sexual Orientation