Associate II, Inside Sales

Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $46 billion in revenue, we have become the world’s largest technology distributor with operations in 56 countries and more than 30,000 associates. We continue to strategically expand our global reach with 32 acquisitions since 2012.

Qualifications:

• At least 2 years BPO experience - Order Entry/Quoting, Data Entry experience
• Minimal Tech Sales experience is a plus
• Proficient with MS Outlook, Excel, any ticketing tool such as Zendesk
• Above average English communication skills
• Willing to work on night shift and 10 RTO days

Position Summary:

• Sells or renews the company’s products and/or services via telephone or electronic means to assigned territory, industry, or accounts.
• May generate prospective customers through cold calling and may qualify and follow up with sales leads.
• Focus on lead qualification and lead prospecting.
• Sales can be made through multichannel, inbound and/or outbound sales activities.
• Have technical knowledge of products, systems and services.
• May be responsible for large, diverse, complex territories and/or products.
• May overlay to the field sales force, typically supporting the initiatives of the field sales organization and carrying an individual or team quota that is shared with the field.
• Keeps up-to-date knowledge of the industry, as well as the competitive posture of the company, and prepares activity and forecast reports as requested.
• Has thorough knowledge of company products, systems and services.
• May direct customers to website or other company resources for information. May act as sole sales representative for assigned territory, industry, accounts, and/or products.
• May establish and maintain relationships with channel partners.
• Represents the company to the customer and the customer to the company in all sales-oriented activities.
• Focuses on acquiring new customers and retaining and growing an existing installed base of customers.
• Minimal business travel or work outside office required.
• Support back end activities such as order processing, quotation generation, delivery follow up etc.

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  This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.

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