Associate

Role Purpose

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs

Roles & Responsibilities:
Behavioural - interpersonal and influence management skills, Behavioural - Knowledge of Customer's Culture, Domain - Domain Knowledge / Customer Centricity / Commitment

Qualifications

• College Graduate / College Undegraduates complete 4 semesters without back subjects and SHS Graduates with or without BPO experience.

• Experience in call center will be an advantage.

• Healthcare experience will be an added advantage.

• Decent communication proficiency is required.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.