Assoc Client Services Rep
IQVIA
Date: 8 hours ago
City: Taguig
Contract type: Full time
Job Description
The Client Service Associate Rep is responsible for providing support to clients of Compliance Services, specifically for Transparency. This role is versatile but is focused on transparency reporting which requires a higher level of technical proficiency and familiarity with data and data manipulation concepts. Familiarity with Pharmaceutical compliance regulations is helpful. Detailed process orientation and superior communication skills is critical.
Responsibilities
The Client Service Associate Rep is responsible for providing support to clients of Compliance Services, specifically for Transparency. This role is versatile but is focused on transparency reporting which requires a higher level of technical proficiency and familiarity with data and data manipulation concepts. Familiarity with Pharmaceutical compliance regulations is helpful. Detailed process orientation and superior communication skills is critical.
Responsibilities
- Perform Transparency Reporting tasks including:
- Data validation – validating data against other sources
- Data remediation – updating data based on provided business rules
- Data Analytics – looking for trends in data, and provided related reporting
- Transparency Reporting – generate draft reports, understand methods for reporting, be able to articulate methods
- Sends information requests to clients for required information. (e.g., missing information, clarification of information, documentation)
- Track activities, and report activity data to client.
- Perform quality reviews and validation of data inputs
- Adherence to various policies (i.e. confidentiality, sensitive communication, intellectual property)
- Provide weekly reports on status of all activities to Client stakeholders
- Reporting automation activities using BI tools
- Background in Pharmaceutical, Technology Services or Software Industry desirable, but not mandatory
- Proficiency in MS-Office, Word, and Outlook
- Basic to intermediate abilities with MS Excel required to do data analysis and validation
- Good organizational skills and ability to meet deadlines working within a time sensitive environment
- Ability to multi-task and prioritize
- Excellent communication and interpersonal skills, with the ability to build strong relationships internally and work within a team environment
- Bachelor’s degree or equivalent
- At least 1 year work experience
- Fresh Graduates are welcome to apply
- Willing to work in graveyard schedule
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